Vincent Ingrando – May 2019 on GOOGLE.COM
Rick Vator is the best. He interduced me to Joey in service and Joey solved my problem in minutes. The best experience in Bill Ray's service department that I ever had. This is my 9th new car purchase from Bill Ray Nissan because of people like Rick and Joey. Thank you. Vinny Ingrando
Pedro Diez De Andino – May 2019 on GOOGLE.COM
Mallory Rippy – May 2019 on GOOGLE.COM
We were greeted as soon as we got out of the car by Mark who listened to all of our needs. He was very knowledgeable and helped us to figure out what would be best for us. He worked quickly and efficiently to make sure we weren't ever waiting long. Always offered something to drink, eat, etc. went above and beyond to make sure we were comfortable. Reuben helped to explain all features of the car we ended up purchasing, and made sure it was understood before he moved on to the next, they were a great team and made the experience so much fun and that much more enjoyable. We took a chance going to Bill Ray Nissan and so glad that we did!
Vanessa Torres – May 2019 on GOOGLE.COM
My survey isn't for the service that was provided on my car but for the wonderful service that I was given by Erica the rep that attended to me. Instantly she built a rapport with me and I was blown away with her kindness, down to earth personality, professionalism and her desire to ensure that my needs were met. This dealership has many good employees but she is by far a GEM and an asset to your business. People like her are hard to find, congrats on being the lucky employer.
jeffrey Herrera – May 2019 on GOOGLE.COM
It was a great experience and erroll was a fantastic sales rep. We will definitely be returning and recommending
Steven Monzillo – May 2019 on GOOGLE.COM
Always a top notch experience.
Abraham Kim – May 2019 on GOOGLE.COM
I would like to tell Sam who is one of the advisors and who is a sincere and faithful person to check out some problems customers really look for.
Ligia Casanova – May 2019 on GOOGLE.COM
Great customer service. Heather offered me a great service and attention.
Lawren Freeman – May 2019 on GOOGLE.COM
Erica was everything I needed when I dropped my car off! She was ready, smiling, bubbly, and super cute with her red hair! She definitely set the standard for me! I hope she greets me every time I come for service! Great energy!
Frank Grillo – May 2019 on GOOGLE.COM
Sam, is a great service rep. He made sure I was taken care of until I was satisfied. He stayed in great contact through out the process & was accommodating. He is an asset to the company for sure.
Barbara H – May 2019 on GOOGLE.COM
Great experience as usual.
Y C – May 2019 on GOOGLE.COM
Thank you! Wonderful team!
K Bell – May 2019 on GOOGLE.COM
DC is fantastic. I had a challenging issue with my Nissan that no one has been able to figure out. DC and his team escalated the issue and troubleshooted until they resolved the problem. I am thrilled with the exceptional level of outstanding customer service.
Jose Acevedo III – May 2019 on GOOGLE.COM
My service advisor DC is a cut above all others.
Adam Collado – May 2019 on GOOGLE.COM
Erica Dillon was amazing and provided excellent quality service!
Casper Thefriendlyghost – May 2019 on GOOGLE.COM
Great experience. Great atmosphere. Great service agent in Joe Selitto. Company and staff treats its customers very well. Will be returning for future services.
Mary Doyle – May 2019 on GOOGLE.COM
JD is awesome as usual. Love my new Rogue
Claudia Colantonio – May 2019 on GOOGLE.COM
Sam was absolutely awesome! My last experience at service was not great, and I honestly dreaded going back, but my rep Sam B. really turned that around. If everyone cared like this rep clearly does, then there would never be an issue with customer service! (4 stars bc 1st visit there was really not ok...will edit if service continues to exceed my expectations!!)
HA Campbell – May 2019 on GOOGLE.COM
Very professional and helpful listening to my issues!
Denise Irizarry – May 2019 on GOOGLE.COM
⭐️⭐️⭐️⭐️⭐️ Five stars service. The experience was super fast and easy. Alan Acosta was extraordinary helpful. They listened to all my needs. I would recommend this dealer to everyone looking for either new or used car. Loving my new car 😊
Nicolas – May 2019 on GOOGLE.COM
If you're looking for a trustworthy Nissan repair shop, I highly recommend Bill Ray Nissan. The waiting area is very nice and the service advisors are very knowledgeable and friendly, especially Zach D. I just want to give kudos to Zach for always going above and beyond with all of my vehicle service needs and making sure his customers are satisfied! Someone get this man a beer
Justin Konforte – May 2019 on GOOGLE.COM
thank you Dan,Phillip and Bo for the continuous excellent service that I get from each of you every time I walk through those doors.
Kevin Williams – May 2019 on GOOGLE.COM
Great staff. Great location to purchase a new vehicle without pressure and the service of those vehicles is great too
F W – May 2019 on GOOGLE.COM
Pablo made my first Bill Ray Service experience very smooth. I was well informed throughout the whole process. Excellent customer service!
Nandina Lesmerises – April 2019 on GOOGLE.COM
DC is the reason I go back again and again! He is the best
Kenny Perez – April 2019 on GOOGLE.COM
I went over to the collision center for repairs on my Altima. Honestly the service was great and they fixed my car at a reasonable time! Would highly recommend. Darren helped me through this and answered all my questions and was overall a funny and kind man.
Bobby Boscoe – April 2019 on GOOGLE.COM
They really helped out my wife and I ! Daniel in service is the best!
Your'e the best! We are glad you and your wife had a great visit and appreciate the review. Thanks Bobby!
Clarencia Mills – April 2019 on GOOGLE.COM
Zach is great, professional and kind... he always takes care of my auto needs and makes appropriate recommendations.
I will definitely be back!
Barbara Tighe – April 2019 on GOOGLE.COM
complimentary car wash
Cindy Weiss – April 2019 on GOOGLE.COM
This is my third car purchased there. Extremely professional and knowledgeable… They bend over backwards for the customer and do their very best to give you the most car for your money.
brenda beeney – April 2019 on GOOGLE.COM
I was very pleased with my oil change. All personnel was very sweet and made you feel at home. Loved all who helped me while I was there.
Tonya cresser – April 2019 on GOOGLE.COM
I love this place they will find ways to work with you in any situation that you have . Ask for Alan
Stephanie Maher – April 2019 on GOOGLE.COM
Great job on Toyota van. Glad vw people recommended you. Darren is good people & went the extra mile for my Mom and Dad.
Stefan Salters – April 2019 on GOOGLE.COM
The introduction from the Nissan representative that helped me with my oil change needs was very warm and uplifting. Running errands in the morning can be a little hectic but she made it very smooth and super Pleasant! There seemed to be a new employee working in the service department at thought the part needed for my oil change wasn't available. I was in the process of leaving and Erica went out of her way to make sure that all the details given to her where accurate. Because of her few extra miles, she managed to solve what seemed to be a problem. I didn't have to leave and they finish my oil change even faster than they thought it would be originally. She is awesome and she stands out and my over 20 years of being helped by customer service Representatives. If this was my dealership I would promote her as high as she'd be willing to go. She will not let you down, ever!!!
Donna Rodriguez – April 2019 on GOOGLE.COM
I have been coming here for service for the last 2 years and everything has been excellent!
Chris Hart – April 2019 on GOOGLE.COM
Well everything went great until I was driving off and realized that someone took the change out of my car. It was less then a dollar but that's besides the point. It is disrespectful and honestly pretty sad that someone felt the need to take change that was less then a dollar out of someone else's car.
nicholas karaginis – April 2019 on GOOGLE.COM
Great experience super people
Bud Gotshall – April 2019 on GOOGLE.COM
I can't think of a thing that could have been any better!!!
Susan Howell – April 2019 on GOOGLE.COM
My service rep was Joe. I was totally satisfied with his handling and completion of my service call. Would definitely go there again.
Accolades to Joe.
Elmetrice Robinson – April 2019 on GOOGLE.COM
Always good service in the automotive department ,great support thanks.
By far the best service department I have visited over the last 20 years.
Theresa Adamira – April 2019 on GOOGLE.COM
I was very pleased with the service on Friday 12 April. At the Nissan Dealership.
Zenee Miller – April 2019 on GOOGLE.COM
Great staff and always helpful.
Kevin Green – April 2019 on GOOGLE.COM
Whenever I come to Bill Ray Nissan, I never have to wait to long for someone to talk with me or help me out. I had everything done to my car. I had everything checked, and I got the current mileage of my car, on a sticker in the window. You always have coffee and sweet things in the lobby. You do a very good job.
Ana Huertas – April 2019 on GOOGLE.COM
I expect nothing but the best service and that's what you get at your dealership.
quack quack – April 2019 on GOOGLE.COM
Service was in a timely manner .staff very friendly and supportive .
Chuck Sanaga – April 2019 on GOOGLE.COM
Sam service man answered all questions n was very personable. Thanks Chuck
Donna Daye – April 2019 on GOOGLE.COM
Very professional & courteous staff & service always!
Seth O'steen – April 2019 on GOOGLE.COM
AMAZING!!! Exceptional all around experience, thank you Sierra & Bobby.
David Solomon – April 2019 on GOOGLE.COM
The services was great! I was in and out the staff was very friendly! I enjoy getting my oil changed at bill ray Nissan
Ed Lombardi – April 2019 on GOOGLE.COM
Danial Sheppard always is so kind and helpful, he goes out of his way to help me. I would recommend Bill Ray Nissan to everyone i know. The service is 100%
Sharon Boldt – April 2019 on GOOGLE.COM
Erica is awesome and I trust her 100%
Heidi Green – April 2019 on GOOGLE.COM
Excellent customer service provided. By. Ms. DILLON . She took the time to listen and to provided me the help I need it. Thank you Ms DILLON.
Adrianne Austin – April 2019 on GOOGLE.COM
The staff of Bill Ray Nissan were genuinely interested in my needs and wants. From the moment I walked through the door I felt like I was their only customer and they wanted what worked best for me.
Natasha Miller – April 2019 on GOOGLE.COM
Sam was great . He made my visit there very comfortable , he was very helpful to me, kept me informed and called and checked to see how everything was going after I picked my car up. Thank u Sam.
Denis O'Sullivan – April 2019 on GOOGLE.COM
Excellent service - very friendly and fast.
Julie Wirshing – April 2019 on GOOGLE.COM
The service was completed as scheduled. All the employees were very courteous and friendly.
Ann Bahr – April 2019 on GOOGLE.COM
They replaced a part that had given
me trouble before but that was no longer under warranty . Greatly appreciated
Gladys Cansino – April 2019 on GOOGLE.COM
Service was quick
Rafael Romero – April 2019 on GOOGLE.COM
For my first service, my service advisor was outstanding
Jaiy S – April 2019 on GOOGLE.COM
Great place to get a good deal on a car. Willing to work with you and your budget. Never felt hassled
Steven Hatfield – April 2019 on GOOGLE.COM
Sam does a great job!
David Quigley – April 2019 on GOOGLE.COM
Heather Nelson was truly outstanding! My wife and I work in healthcare and a focus of mine is on improving patient experience (customer service), and hospital staff could learn a thing or two from Heather such as; She can hurry and not appear harried; She consistently meets customers with a smile, always!; and she sends customers off with a personal touch "come back and see us". But what really struck me and what I am going to reinforce with nurses and physicians is the implied personal commitment she makes when she says to a customer, "I will take good care of this for you". Imaging if every nurse and physician would say to patients, "I/we are going to take great care of you (or your loved one)"'. Yes some do communicate this, and when they do it reduces anxiety and builds trust in patients and families. Thank you for the great service. BTW, the both female service advisors met everyone with a smile and the men did not.
Debanjana Dey – April 2019 on GOOGLE.COM
Got an amazing deal for my very first car here! They make sure you leave as a happy customer! :)
Nelson Biffar – April 2019 on GOOGLE.COM
Always courteous and friendly place. They take customer service seriously!
Derrick Y – April 2019 on GOOGLE.COM
Erica Dillon was amazing. She provided timely status updates along the way and ensured that I was okay.
Chris Sinjin – April 2019 on GOOGLE.COM
Awesome service!!! They actually listened to what I wanted and came through big time. No hassles, quick and easy. Best experience ever at a car dealership.
mary shull – April 2019 on GOOGLE.COM
I drive from Elba Al. to your dealership I bought my Juke from you and I do not like the dealership here so I drive 6 hours to Bill Ray Nissan love you guys!
Joseph McDermott – April 2019 on GOOGLE.COM
Heather was fantastic. I had my daughter's car serviced prior to her leaving soon for college out of town. Heather addressed all my concerns and the car was ready on time.
PRHustler Baller – April 2019 on GOOGLE.COM
Went there because I had a flat and to do maintenance on my other car, and I was in and out. Great kid guys! 👍
Darla Diab – March 2019 on GOOGLE.COM
This is the 4th vehicle I’ve purchased from Bill Ray Nissan. When I emailed Rick Vatter exactly what I was looking for this time and that I didn’t want to spend the day at the dealership, he had my new Rogue pulled up in front of the dealership ready for me to review. Quick, easy, and efficient.
Carina Patterson – March 2019 on GOOGLE.COM
Erica was Awesome she fulfilled my request and was very attentive. She’s great.
Goran Duvnjak – March 2019 on GOOGLE.COM
My family has purchased over 10 cars combined from this location, personally I am on my second car and I would purchase another when the time comes. I had a few issues with my latest car but the service team went above and beyond to fix the situation and with that earned my business for the future as well. Richard and Kim take pride in their staff and how any potential issues are handled so you can rest assured that you will be taken care of.
*Update* Car repairs have been finished and I am more than satisfied. Not only did they repair the damage that was the issue in the first place but they also repaired additional damage that we were not aware of. The team really went out of their way to ensure that I was satisfied. Richard Morris, Kim Ellis and Neal from the body shop really went out of their way and their efforts are greatly appreciated.
Brooke Gainer – March 2019 on GOOGLE.COM
Out of all the Nissan's I have been to (I travel a lot) this is the best one!! From now on I will only go to this one. Customers service is one of their top priorities along with excellent car service. You can tell the minute you pull up they take pride in their their services and make you feel welcomed. They make you feel like it's only your car that's there and like you matter. They made sure to explain everything to me and even took time to answer any questions I had. My service advisor Pablo was well mannered and was excellent at making sure my car was taken care of. Richard was awesome and hands on, making sure you receive great services. I COMPLETELY TRUST them with my vehicle for everything!!! They now have a lifetime customer. Give this place a shot, you will be highly satisfied! THE BEST!!!
Joseph King – March 2019 on GOOGLE.COM
Kim ellis is the most amazing customer service woman ever.
Betsie Ellis – March 2019 on GOOGLE.COM
Great awesome service! Kind understanding manager Robert M.
Nashalie Soto – March 2019 on GOOGLE.COM
I love Bill Ray Nissan. I have been coming to them for 6 years. All of my family have purchased cars from here. Amazing staff they are like family ! John and Erica are always so helpful ! Thank you
mariella Padilla – March 2019 on GOOGLE.COM
Amazing experience. Everyone was helpful and attentive to me and my family. Caring people and very patient.
Betsie Berrette – March 2019 on GOOGLE.COM
Billy Ray Nissan is awesome I took my car for service and everything worked out smoothly!
I bought my car from Southern Nissan,
But Billy Ray Nissan showed how much they cared, and THIER employees are very kind! The manager Richard M. Has a positive personality! This is my new place that I will bring my car problems in the future! Especially the service people are well informed!
At Billy Ray Nissan the waiting room is extremely welcoming there free bottled water that in the fridge and some free snack of course coffee is provided also! The waiting is nice and clean!
I really felt calm knowing all errors will be fixed! THNX BILLY RAY NISSAN!
Isabella Amani – March 2019 on GOOGLE.COM
I have to say at first I wasn’t too happy with the service department , I came in during what appeared to be a rush and it took a minute to get to me in the line of people . I became frustrated immediately having a bad judgement The two service girls were rushing with paper work but as soon as they made eye contact they at least smiled and greeted that they’d be right with me . I was pleased by the comfortable waiting area and enjoyed they had two sections to choose from for more space or a more relaxed area . And loved the premium snacks! Erica updated me many times and I know she could tell I was becoming impatient. became a long wait and after waiting over an hour for my oil change I was recommended repairs of over $1000.00!!! Wasn’t expecting and after waiting it had me to a embarrassing level ... Kimberly the customer service manager quickly got involved as I’m sure I had Erica un easy, and her Calming way about her was refreshing ! She took me from that angry impatient person we hate to be and had me giggling and warmed up! She got personable and didn’t make me feel I was at the dealer anymore ! Even offered me chocolates referring them as a way to sweeten up my experience ! John and Richard sat down with me explaining the technical breakdown of my repairs and eased my mind of the repair costs . And even went the extra mile to call my husband so didn’t mess up the explaining of things ! WAy to go guys ! As a women we feel people are trying to take advantage of us but sometimes just simply taking the time to listen and have things explained really makes a difference
Holvens Pierre – March 2019 on GOOGLE.COM
Service department is great! Always greeted with a smile! Updated so I dont always have to wonder and reasonable prices! Dont feel like I'm being pressured into unessasry repairs john and Richard service managers were fair helping in the cost while Kimberly and Erica charmed away with their smiles . It's a family filled environment with Premium refreshments and computers for your convenience! I'll definitely be back!
Peyton O'Rourke – March 2019 on GOOGLE.COM
The service department is amazing, excellent experience overall.
Haley Macedo – March 2019 on GOOGLE.COM
This review is solely for Erica Dillon. She is THE best service advisor there is!! She’s friendly, down to earth, knowledgeable, patient, understanding, welcoming and everything good in the world. I’d follow her wherever she went to have her as my advisor! Always ask for Erica!!
Thea Diaz – March 2019 on GOOGLE.COM
ERICA DILLION IS THE BEST!!!!!!!! Go see her for all your service needs.
Haley Cownie – March 2019 on GOOGLE.COM
Service always does great work! Thank you Erica!
Samantha Llanos – March 2019 on GOOGLE.COM
My experience here was very smooth and easy. I brought my Pathfinder in for a bad battery & Sam Leming was super kind and helped me with what I needed. I was very satisfied with the results. Thank you!!
Wil Constant – March 2019 on GOOGLE.COM
Great customer experience! If you are looking for car ask for Javier. If you're looking for your car to be serviced ask for Erica.
Caleb Pough – March 2019 on GOOGLE.COM
Five stars - Sam was my advisor
John M. – March 2019 on GOOGLE.COM
Great experience with the service department. I was personally greeted by the service director Richard and my concerns with my care were taken care of immediately. I would recommend anyone who has a problem with their car to go their if they want quick and efficient service!
Geri Cassanova – March 2019 on GOOGLE.COM
Without an appointment or without an appointment the service is always of top-notch quality. You are always greeted with a smile and they always call you by your name I would recommend Bill Ray Nissan service department to anyone.
Yvonne Campana – March 2019 on GOOGLE.COM
We met with Ramon, we were looking to lease a vehicle. The service was excellent. He was very attentive and everyone there was very friendly. He listened and understood what our needs were. Our experience was so great that we went back and leased a 2nd vehicle. I highly recommend this dealership.
Jose Berdecia – March 2019 on GOOGLE.COM
Excellenf service and attention to details. Going the extra mile when necessary.
john leal – March 2019 on GOOGLE.COM
Excellent customer service.
Irving Dragosavac – March 2019 on GOOGLE.COM
Glad to own a Nissan, since this dealership offers top-quality service. Would not change the oil anywhere else.
Susan Lugen – March 2019 on GOOGLE.COM
I could go down the street to have my auto maintenance done but I go to Bill Ray Nissan because I trust them. They are so friendly, complete the work in a reasonable amount of time, and are priced right
milton Williamson – March 2019 on GOOGLE.COM
Helpful staff nice waiting area with free snacks and coffee. Prompt service on a oil change. We did not to have to make an appointment. In and out in an hour.
Felicia Gray – March 2019 on GOOGLE.COM
My visit was at Bii Ray today was very nice. Everybody that I came in contact with from the gentleman smiling face that greet you whrn you walk in the door. Service department rock. Sam is really a great service guy very pleasant man very good guy.
samuel Feldman – March 2019 on GOOGLE.COM
Very pleased with the service dept.. I have been using bill ray service for years and always been satisfied with the service and the help. ERica has been extremely helpfull.
Ryan Equizi – March 2019 on GOOGLE.COM
Excellent service! Staff was helpful, polite and quick.
Scott Harrison – March 2019 on GOOGLE.COM
I can't believe the EXCELLENT service i received at Bill Ray Nissan..I will be back for ANY service needs..Zac was outstanding...Fast and affordable.
J. Blakk – February 2019 on GOOGLE.COM
This was one of my Best Experience. They will work very hard to get the deal done. Thanks Bryan! Great Job. No other place than Bill Ray Nissan.
Gigi Hernandez – February 2019 on GOOGLE.COM
My family has purchased a few cars from them. Bill Ray is the best around. They always have tried their absolute best to please the customer. Their service department is outstanding!!
Dahlia Dixon – February 2019 on GOOGLE.COM
Yeah great work Nissan I took my car for oil change took a while but there is many customers I guess because you guys giving so much good service so I got my oil change at him happy thank you Nissan thank you Bill Ray Nissan in Sanford Florida
Philip Simon – February 2019 on GOOGLE.COM
Sam was extremely helpful, knowledgeable and professional. Hope to have him as my service advisor for a long time.
Richard Anker – February 2019 on GOOGLE.COM
I have bought seven new cars at Bill Ray and a used Harley and would love to have a titan they are a great bunch I have always had a good experience with them ( I wish they could make the blue fActory demo titan on there lot a little more affordable for me I would love to have it) they are a great bunch of people especially Tom Fish
Alicia Camacho – February 2019 on GOOGLE.COM
Great experience here... everybody was extremely nice and spends the time to explain what is happening with your car. Always come here for my oil change and will keep coming back
peggy Heffernan – February 2019 on GOOGLE.COM
My first experience with Bill Ray Nissan and cannot express how impressed I was with everyone I encountered. From the first gentleman at the door to the entire sales team and remaining staff, I felt comfortable , well informed and at no time intimidated. I look forward to a long realization with Nissan.
Colin Gordon – February 2019 on GOOGLE.COM
Great and quick service!
Michaela Kavanaugh – February 2019 on GOOGLE.COM
Great customer service with a special shoutout to service advisor, Matt!
Joseph Mikos – February 2019 on GOOGLE.COM
Great folks, always ready to go out of their way to help u.
Jud Rogers – February 2019 on GOOGLE.COM
Car buying experience was stress free and enjoyable.
Zachery Simmons – February 2019 on GOOGLE.COM
Great friendly service. They go above and Beyond to make sure the customers are happy. The two employees that I dealt with was Zach and Joe and they was very outstanding.
Daniel Stultz – February 2019 on GOOGLE.COM
Mike is a great salesperson, very helpful. Bobby helped a lot figuring out the financing for us. Highly recommend
Dave Ugan – February 2019 on GOOGLE.COM
Went in for a brake job and Vance found me a coupon and also knocked some costs off of the labor. Excellent service and even better at helping consumers/customers save money. Definitely worth taking your vehicle in.
Kira McIntyre – February 2019 on GOOGLE.COM
Sam was great!
Donna Miller – February 2019 on GOOGLE.COM
Zach Dambaugh was our service advisor...he was wonderful..walked us to the lounge and kept us informed about the whole process. We will be back next time we have an issue!
Dan Colachicco – February 2019 on GOOGLE.COM
Friendly efficient service.
Nicole Kirby – February 2019 on GOOGLE.COM
Love my car and service
Abril Gauthier – February 2019 on GOOGLE.COM
The service is awesome! Everyone is nice and they do an awesome job! I Definitely reccomend Bill Ray Nissan!
felipe guilfu – February 2019 on GOOGLE.COM
Amazing quality and very good service.
Juan Berchal – February 2019 on GOOGLE.COM
Erica is always very helpful and knowledgeable. In and out service that she provides is very helpful. I would definitely recommend Nissan services by Erica Dillon
Brian Shaw – February 2019 on GOOGLE.COM
JD and John took great care of my son and I.
They were very professional and courteous.
It was a fast and good experience.
They were both knowledgeable and got us exactly what we were looking for.
This was definitely one of the best car buying experiences for me.
I highly recommend this dealership.
michael Velazquez – February 2019 on GOOGLE.COM
Special Thanks to Michael Grim And Joey. They were awesome in doing everything possible to getting me the the best deal !!! Definitely very professional and transparent. No Bs! Straight forward dealing! I highly and sincerely recommend them!
Shannen R – February 2019 on GOOGLE.COM
Fast and courteous service!
Kyan Brown – February 2019 on GOOGLE.COM
From the moment I sent an email to Bill Ray Nissan and contacted by Brian S. it was an awesome experience. Although, I did not purchase a vehicle Brian made my experience very pleasurable. Zee E – February 2019 on GOOGLE.COM
Staff was very friendly, attentive, and fast. I was literally out in about 5 mins and that was not expected. Wish I had originally purchased my vehicle from this specific dealership. Thumbs up!
Diane Hadfield – February 2019 on GOOGLE.COM
We experienced excellent care and professionalism from each and every person that we had dealings with.
Thank you for a superior experience!
Kristi Winsor – February 2019 on GOOGLE.COM
Phil Copeland was our finance manager.he did a wonderful job. we had a great experience at the dealership and we will definitely tell other people about our experience with Phil Copeland. He made everything quick and painless. would definitely do this again.
Lonnie Aschebrook – February 2019 on GOOGLE.COM
Today, I drove home a beautiful Armada! Brian my Sales Consultant and Bobby my Finance Manager provided red carpet service. They went out of their way to make my purchasing experience painless! I am grateful! Thank you
Mary Elle – February 2019 on GOOGLE.COM
I love coming to this Nissan located in Sanford. I’ve been coming here for years and I always experience awesome customer service.
And the entire staff is always so friendly and professional...they don’t act …More
Robert Walko – February 2019 on GOOGLE.COM
Low stress, low pressure atmosphere. Locally owned and operated by 4th gen of the family.
Bia Baldado – February 2019 on GOOGLE.COM
I’ve been going to this dealership for service for years. They explain everything they find on the inspection and always make sure you understand before going ahead with fixing any issues. Thank you to Sam!
Richard Cushing – February 2019 on GOOGLE.COM
Richard,Erica,Pablo were excellent,patient and provided legendary service. Thanks,Richard Cushing
Johnny Silva – February 2019 on GOOGLE.COM
Great sales consultant Mike Grimm
Bobby Bobby – February 2019 on GOOGLE.COM
Very nice and friendly.. no pressure sales.. J.D. was very helpful and knowledgeable.
Gray John – January 2019 on GOOGLE.COM
Very friendly people. You'll be assured that when you go there, your car is in good hands. They are a bit over priced, but the quality of work is guaranteed well done.
Redd Robinn – January 2019 on GOOGLE.COM
From the moment I pulled into the service bay and Erica greeted me I felt very welcomed. She was AMAZING the entire time I was there I had my two small children with me and she was very nice to my 2 year old even went as far as helping me get him back in the car when it was done being serviced. She had a smile on her face the entire time as well, because of Erica I’ll def be back to Bill Ray to service my car!!!!!! The Robinson family appreciates your services Erica!!!!
bruna moura – January 2019 on GOOGLE.COM
You want VIP treatment ? , You want amazing service ? Attend this place and talk to Joe the advisor and Argenis the mechanic expert . They are awesome ! They fixed the issue on my car that no other Nissan wanted to fix . Hands down best carrying Nissan or car dealership i have ever been to . THANK YOU SO MUCH JOE AND ARGENIS !!!!!!
suzy chan – January 2019 on GOOGLE.COM
Great service, friendly and nice sales people. If you plan to purchase a Nissan vehicle Bill Ray Nissan is the place to go
John Booker – January 2019 on GOOGLE.COM
The Service advisor that greeted me, Erica, was very warm and friendly. She explained what Services would be performed for my 30,000 mile checkup. The work was done in a timely manner and when my vehicle was ready she went over the bill with me to ensure my satisfaction. A great experience.
Pavonis _ – January 2019 on GOOGLE.COM
Great prices, and Jason Lorne is the most courteous, professional and caring salesperson I've ever worked with. He is a joy and pleasure and made the process quick and efficient. Jason Lorne is the person you should ask for when you visit Bill Ray Nissan.
Terrie Weber – January 2019 on GOOGLE.COM
We purchased a 2019 Sentra today and had a very good experience. Our salesman Jason was great. Very helpful and knowledgeable. Our finance person was John and he was good to work with also. This is our 4th purchase at Bill Ray and we will be back again!
Lana Cooper – January 2019 on GOOGLE.COM
I came to this location because my vehicle was making a noise. Upon arriving in the service area I immediately was greeted with a friendly smile. The guys were very knowledgeable about what was going on with my vehicle. I was told that I could wait in their waiting area where they had snacks and drinks until they finished. Their service was fast and accurate. The place is really clean as well especially their bathrooms. Highly recommend this place!!😁
Carol Davis – January 2019 on GOOGLE.COM
This dealership cares!! They always exceed my
Expectations!! Great customer service from my service consultant Daniel Sheperd to John Wright service manager. Friendly, helpful and knowledgeable service personnel!! If you show up to the service dept with no appointment they still take care of you as if you had a appointment. They do not try sell you something that you do not need, they only recommend, no pressure. I would definitely recommend this service dept at Bill Ray Nissan because they go above & beyond! Customer for life!!!
herlin Delgado – January 2019 on GOOGLE.COM
Excellent service. If you going to take your car for a service ask for erica shes the best. I highly recommend this place
Dominick Cascione – January 2019 on GOOGLE.COM
if you want to get your car fixed and need body work done go over there and see Manny at Bill Ray Nissan excellent outstanding work had my Passat fix their 2015 and Maddie took care of business I recommend Bill Ray highly
Rosalie Beckham – January 2019 on GOOGLE.COM
Erica is one of the best service managers I have ever dealt with!
Infinity Art In Motion – January 2019 on GOOGLE.COM
Erica, was so friendly and fun. I took my vehicle to Bill Ray Nissan for the first time for an oil change and didn’t imagine my visit to be so peaceful. She is full of joy. I will be back.
Adam Schoonmaker – January 2019 on GOOGLE.COM
Very helpful service department, especially Erica, Kim, & Rich!
Keith McAuley – January 2019 on GOOGLE.COM
Sam did a great job keeping me updated with my vehicle. Thanks
Miriam Sasbou – January 2019 on GOOGLE.COM
Thank you Nail for fixing our car correctly and in no time!!! My husband and I really appreciate the fast response to our concerns!!! Thank you again
Patricia Carter – January 2019 on GOOGLE.COM
Erika did a fine job welcoming me. She ensured that I was comfortable during my wait. When she had to leave, she introduced me to Zack who then took over treating me well. I will return to Bill Ray Nissan.
Dina Fedosenko – January 2019 on GOOGLE.COM
Great service. Fast too.
Priscilla Rodwell – January 2019 on GOOGLE.COM
Got a great price for my Sentra. Wonderful salesperson, Brian San Pedro . Great team at Bill Ray Nissan. Thank you guys for a hassle free experience . I would recommend Bill Ray Nissan if you want a great car, new or used.
Shannon Smith – January 2019 on GOOGLE.COM
Comfortable waiting area with friendly professional service.
Sean Cronin – January 2019 on GOOGLE.COM
Matt was our service advisor and he was awesome! A+ experience getting my sons car repaired here.
Kristi Combs – January 2019 on GOOGLE.COM
Ok so let me start out by saying most folks do not take the time to write good reviews. It is my opinion that people would prefer to complain. We did not plan on buying a car last weekend and we have not purchased one yet. Due to some size restrictions of my kids we have decided to go with a different vehicle than a Nissan(needed a little more headroom), however I wanted to tell about our experience. Randy and Miguel were very friendly, helpful, and knowledgeable about the cars we test drove. Each went way out of their way to make us feel comfortable, and to make their case for us buying a Nissan. I am so appreciative of the way they treated us that I am writing this review even though I did not purchase an automobile from Bill Ray Nissan.
Danielle SB – January 2019 on GOOGLE.COM
Sam in Service is the best! Always takes care of everything I need and makes sure I’m all set before I walk out the door. Thank you!!
Jose Eslava – January 2019 on GOOGLE.COM
Matt Thomas helped me have the dealership get a major dent from a tree out of my hood. He also checked out my battery and helped me replace it. Great customer service!!!
Satyra Williams – January 2019 on GOOGLE.COM
She made me feel welcome straight from the start and covered everything I needed to know to make my wait pleasant. Meeting her made my day joyful.
WILLIAM MARTINEZ NIEVES – January 2019 on GOOGLE.COM
Sam was my services advisor and he help me with everything and explained all the work they do in my car. Good place to do your car services
Monika Rodriguez – January 2019 on GOOGLE.COM
I had wonderful service at Bill Ray Nissan thanks to Zach. He was very professional and had my car ready to go in a timely manner. He did everything he could to assist me and I was not disappointed. I would certainly bring my car back to be serviced. Thank you Zach and crew!
Daniel Boughanem – January 2019 on GOOGLE.COM
Erica Dillon was amazing. Couldn't have asked for a better service rep. Thanks!!
tevin medlock – January 2019 on GOOGLE.COM
I Love this place I get excellent service every time I go and I am treated like family. Couldn’t have asked for a better famially to do business with. I also was given 100 in the grocery store by bill Rays so just a random act of kindness.
Patty Cowart – January 2019 on GOOGLE.COM
Richard Morris the service director is awesome at helping and getting your repairs completed. Very understanding and listens to your car issues.
John Wright is very helpful also.
We have bought several cars from bill reed Nissan and will be back again.
Christy Santos – January 2019 on GOOGLE.COM
I had a great experience at Bill Ray Nissan! J.D. and Joey were extremely helpful and knowledgeable. They made this usually stressful process as easy as possible. I very much recommend Bill Ray Nissan to anyone looking to purchase a vehicle and wanting high quality assistance.
Jameel Noormohamed – January 2019 on GOOGLE.COM
One of the main reasons I bring my Z to Bill Ray Nissa Longwood is because of the extraordinary service i get from Zack Dambaugh. He is always giving great advise and knows his stuff.
Krystal Hudon – January 2019 on GOOGLE.COM
Excellent service, friendly knowledgeable sales staff, overall great experience. Thanks to Joe Selitto for all your help! Definitely would recommend this place to family and friends!
Clifton Williams – January 2019 on GOOGLE.COM
Erica dillon always shows such an outstanding personality and goes above and beyond for all my service appointments! Bill ray Nissan in general is an amazing family oriented dealership and cares about their customers! Thanks Davis Ray for employing such great employees!
Tasha McFarlane – January 2019 on GOOGLE.COM
I always have a great experience when getting my car serviced. Erica Dillon was a especially helpful!
Javon Henderson – January 2019 on GOOGLE.COM
Exceeded my expectations, from when I arrived to when I departed, the crew was on top of their game!
Royal Gabester – January 2019 on GOOGLE.COM
My first experience at bill Ray Nissan, was hands down one of the smoothest transaction I've had. Very clean and organized environment. Waiting room has snacks and drinks for each guest. The wait was quick and the service was amazing. Great asstablishment
Camille Mary – December 2018 on GOOGLE.COM
I am very happy with the people in the service center they are also polite and so nice and helpful the manager John is such a great guy and he works so hard and then there's Fred that works on the cars is a wonderful man and Leland who is one of the helpers is great. Rich is always very helpful also everyone is very attentive and the work is very thorough on my car.
They do not try to tell you to fix things that are not broken as so many other places do they just show you what the problem is and it usually is and they do a great job fixing it.
I do not take my car anywhere else but to Nissan because I trust John and the people that work there.
God bless you are a great bunch of people.
Vickie Stisher – December 2018 on GOOGLE.COM
Nick in service is great.
Victor Louis – December 2018 on GOOGLE.COM
Brian was great help in assisting me from the first time we spoke on the phone. I was able to walk out with a vehicle that exceeded my expectations.
Dana Feurtado – December 2018 on GOOGLE.COM
I had a wonderful experience buying my Nissan Kicks here! Brian was very professional and helped me all through the process.
Hanif Pollock – December 2018 on GOOGLE.COM
Erica showed dedication and perseverance by attending to my service needs even though she was not feeling 100%. I really appreciate her transparency and heart felt service. I will definitely be back.
Thomas Clark – December 2018 on GOOGLE.COM
John wright is simply the best in the biz.
Morgan Bazemore – December 2018 on GOOGLE.COM
Pablo Nieves & the service team were awesome!
Mt W – December 2018 on GOOGLE.COM
Great service always quick to approach me and get my car in.
Brunny Herdez – December 2018 on GOOGLE.COM
I’m very satisfied with the service that Pablo Nieves from Service provided , He is very helpful and made me feel comfortable explaining all that was being done to the car . Thank you for a great Service
Peyton O'Rourke – December 2018 on GOOGLE.COM
The service department is amazing, excellent experience overall.
Alana Bevel – December 2018 on GOOGLE.COM
Such a great experience, Erica and the team was so much help getting me what I needed !!! LOVE BILL RAY NISSAN!!!! Thank you Erica !!!!!
Dustin Siress – December 2018 on GOOGLE.COM
Service was extremely helpful and very easy thanks for the hard work
Larry Gilliland – December 2018 on GOOGLE.COM
Erica Dillon is the best service person at Bill Ray Nissan that I've ever met. Sparkling personality and disposition, extremely helpful, kind-hearted. Bill Ray Nissan is blessed to have her!
Mario Florendo – December 2018 on GOOGLE.COM
Excellent and friendly service. Service always completed right the first time.
Kirsten Collins – December 2018 on GOOGLE.COM
My experiences at Bill Ray Nissan have been nothing but exceptional. I go there for service on my Nissan Altima and the staff is always welcoming, polite, and efficient. Any time I have an issue, I call and am fit in ASAP, and the issue is often resolved the same day. I strongly recommend this dealership over the ones I’ve been to in the past, as it’s service is THE BEST I have ever experienced.
STWLlama King – December 2018 on GOOGLE.COM
Erica in the service department is 😎
Sabrina Hall – December 2018 on GOOGLE.COM
I think my salesman Jason did an awesome job in explaining the different cars and helping me to make the wise choice in my vehicle selection.
Universe 11’s Jiren – December 2018 on GOOGLE.COM
This guy is amazing, he set me up with best deal possible. He went out of his way to make my car buying experience wonderful.
Kevin Bowersox – December 2018 on GOOGLE.COM
I had an issue with my car it was diagnosed immediately. Matt Thomas took care of contacting warranty company and working everything out. Thank you very much.
Sarah Machicote – December 2018 on GOOGLE.COM
Thank you Pablo for fast & friendly service!
miriam torres – December 2018 on GOOGLE.COM
had a wonderful experience at bill ray Nissan, I took my car to services department to get my handles fix and tires check, Zach D greeted me very professional and kind. Now, I don’t really know much about cars but Zach was very explanatory and helpful throughout every single question that I had. Keep up the great costumer services you guys go above and beyond every single time!!!!
Dolores Perez – December 2018 on GOOGLE.COM
Great service, will definitely choose Bill Ray Nissan to purchase my next vehicle!
Ann-Marie Bernstien – December 2018 on GOOGLE.COM
Sam was very kind and friendly and made my experience enjoyable!
ithink computers – December 2018 on GOOGLE.COM
Always the best deal. I bought 5 cars from them in the last year. Always the best service. I could not ask for more.
Francesca Isabella Rivera-Morgan – December 2018 on GOOGLE.COM
I've been coming here with my father since I was a teenager. I'm now 27 and I finally have my own Nissan vehicle. I came in for a routine oil change and Erica took excellent care of me and my daughter. She was the absolute sweetest and such a pleasure. Bill Ray Nissan provides top tier customer service and I will always be a dedicated customer.
Gene Cruz – December 2018 on GOOGLE.COM
This is my third time purchasing a vehicle from Bill Ray Nissan, and they have never disappointed me. From the sales floor to the finance department, everyone is very professional and courteous. They try their very best to help you get what you want, and if it's not possible they explore other options that may be available. I want to give a special shout out to my sales rep Brian. I had read reviews about him earlier in the day about how good he was with his customers, and coincidentally he ended up being my sales rep. I was able to experience first hand why he gets so much praise. Thank you very much for your help Brian! When I'm ready for my next car I'm coming to you.
LaShell Carney – December 2018 on GOOGLE.COM
This dealership is very friendly & fast & efficient! They had the car I wanted with a great price & didn't hesitate to give us what we were looking for! Mike/Miguel Negron is fantastic & very informative! I will definitely be back in the future to buy a car from him again!
Samantha Gordon – December 2018 on GOOGLE.COM
Great experience and wonderful customer service even after I've left the lot. Mike in sales and Phil in finance are extremely helpful and personable.
Michael Garcia-ORLREALTOR – December 2018 on GOOGLE.COM
Pleasant experience. The staff here are extremely knowledgeable and friendly. I would highly recommend this place.
Amy Isenberg – December 2018 on GOOGLE.COM
Brian is the most knowledgeable car sales man....if you want exactly what you're looking for or if you dont know what your looking for he will help you find the perfect fit...Brian is the BEST...GO SEE BRIAN SANPEDRO at Bill Ray Nissan..👌👍
Samuel Jr - December 2018 on GOOGLE.COM
Great customer service
kurt neyhart – December 2018 on GOOGLE.COM
Went in for a new car... Wasn't sure want model I wanted Brian SanPedro was the salesman that helped me through the whole process. He was professional, extremely knowledgeable and curtious. He wasn't pushy and made things really easy. 10/10 will go back again and buy from him again. Best salesman I've come across he really cares about getting me the best pricing and best fit for my needs Amazing! Thank you!
Katarina Weinstein – December 2018 on GOOGLE.COM
Brian San Pedro is amazing and so helpful! Very friendly too.
Courtney Young – December 2018 on GOOGLE.COM
Ok, let me tell you about how amazing Brian San Pedro is! I moved cross-country without a car and was extremely stressed out about not having transportation and buying my first car by myself. I contacted Brian before I was even in Florida and he made me feel 100% better about buying a new car. Brain answered all my hundreds of questions and is such an easy going and laid-back guy, he isn't trying to steal your money or just sell you a car, he wants to make sure you are 100% satisfied with not only his service but also with the product that you are buying. I’m so happy with my car!! Its adorable, drives awesome, music quality is great, spacious (my dog loves it) and it gets great gas mileage. I still to this day contact Brian to ask about questions and he always responds to me within minutes, if I ever buy another car or if I have friends that are looking to buy, I will definitely be sending them his way! If you are looking for a good car and great service, go to Bill Ray Nissan and ask for Brian San Pedro and you will drive away happy!!!
Jenilee Allen – December 2018 on GOOGLE.COM
Brian is a very honest sales consultant. He will do his best to get you in tge ride you really want. I definitely recommend this place.
Lizs Westerblade – December 2018 on GOOGLE.COM
My family and I love Bill ray nissan and how were treated whether were buying or just bringing our cars in for service. Van, Phil and staff. Thanks for excellent service. And all you do!
Rachel Mill – December 2018 on GOOGLE.COM
Great customer service . Brian Was very helpful and friendly. I will definitely be back for my next car perchase.
Jenny Barbarossa – December 2018 on GOOGLE.COM
Erica Dillon is the best! she always goes above and beyond for every customer’s needs. She’s the main reason I use this dealership. Thank you Erica for everything that you do
Fertz Gaspard – December 2018 on GOOGLE.COM
Erica Dillon always surpasses all my expectations whenever I come into the service department she goes above and beyond to make sure I get updated and in a timely manner and goes over all recommended repairs with so much knowledge whenever I have any questions or concerns . If she doesn’t have the answer she has no problem making sure she gets the advice from management or other employees. I appreciate her honesty and her ability to connect with her customers ! Thank you bill ray Nissan for employing such an asset to your service department !! As long as she’s at the dealer I will always continue my service and car buying needs !
Johnna Brizendine – December 2018 on GOOGLE.COM
Erica Dillon with Bill Ray Nissan always gives exceptional service when I have taken my car for any service issue and fortunately for me that has only been regular oil changes along with tire rotations or any other items needing serviced at that time. Erica goes above and beyond the typical service counselor, she explains in depth what your car is in need of and why, along with the cost, she doesn't try to sugar coat it just because I am a female. She is always professional yet makes you feel that she will take the very best care of you and your car. I continue to get my car serviced where I purchased my vehicle because of Erica's Professional yet courteous care. I will recommend Bill Ray Nissan because of Erica's exceptional customer service.
ant bowers – December 2018 on GOOGLE.COM
My sales person. Murphy Santana, was simply awesome. He answered all of our questions! Friendly, and honest. Can’t wait to purchase another vehicle from.
Sam Donuts – December 2018 on GOOGLE.COM
Ask for Brian, he was extremely helpful and knowledgeable. Good experience.
Sasha Wilches – December 2018 on GOOGLE.COM
I'm very happy that I chose to do business with Bill Ray Nissan. All of the staff was very polite and helpful during the entire process of purchasing my vehicle. Brian was great and did everything he could to meet my needs for my new car purchase. I love my car and would definitely recommend anyone to this dealership if you're looking for honest business and excellent customer service. By far my best experience car shopping!
Melissa Orourke – December 2018 on GOOGLE.COM
I have purchased three vehicles from Bill Ray Nissan. I always receive excellent service. My questions are always answered in a professional manner.
Lynn Moughrabie – December 2018 on GOOGLE.COM Everyone at Bill Ray Nissan is kind and courteous, a great place to buy your next car or to even service it.
Noel DeJesus – December 2018 on GOOGLE.COM I my oil change service was great, i was told that my right rear axle bearing needed to be repair . I'm disable and not able to get my vehicle service anytime soon , due to my monthly payments.
Patricia Gosha – December 2018 on GOOGLE.COM
Always a pleasant experience
Frosty Nightmarez – November 2018 on GOOGLE.COM
My service was completed as requested. Check in and check out went smoothly. My service rep was friendly, courteous, professional and very helpful. Two 👍🏽 up.
Sunday Burleson – November 2018 on GOOGLE.COM
I was warmly greeted by Sam who listened attentively to my concerns and treated me with care and professionalism. He made sure I was comfortable while waiting for my Murano to be serviced. He explained all of the repairs thoroughly, accompanied me while I paid my bill, and overall exercised extreme care of me as a first time customer. The service department even corrected an annoying computer prompt that no other tire / oil change company had been able to clear. I was thrilled that my vehicle was washed and waiting in an easy exit position. I even had a follow up phone call the next day! Sam's attentiveness and team service convinced me that I only want to bring my Murano to Bill Ray Nissan for service from now on. Extremely pleased! I will be back!
Lou Jennifer – November 2018 on GOOGLE.COM Great service. I appreciate the personalized care of my vehicle and my concerns. Compared to other service centers and the prices they charged me for service. I am pleased to be relying on the Service Manager Daniel and the BRNS Team. Since my 1st. Nissan pathfinder purchase, l am very happy that l decided to work with BR Nissan for all my service needs. So far l am finding that the cost of serviceves are comparable to other service centers and very satisfactory. I am fully satisfied with the results.
if you are a Nissan vehicle owner (new or used),, I think it would behoove you to bring your car to any reputable Nissan dealer and obtain documentable service for the same price as most reputable competitive locations might charge. Allowing you to feel as though your well covered for warranty documentation, peace of mind when it comes to future service needs, never minding the guarantees that you get. Like dealing with a Nissan dealership in the first place. Best regards to Daniel and his team. Rachel A.
Thomas Jelneck – November 2018 on GOOGLE.COM
First experience with the service department with a minor nuisance noise in my new truck. They listened, didn’t discount me as crazy and promptly addressed the issue. I was impressed and grateful.
Jeanette Dominguez – November 2018 on GOOGLE.COM
The customer service at Bill Ray Nissan is always AMAZING! They’re prompt, honest & always have a smile.
Matt Ackley – November 2018 on GOOGLE.COM
Salesman Brian was top notch. Helped me throughout the process in a positive manner
Deyanira Castillo – November 2018 on GOOGLE.COM
Quick, effective and good service. The waiting room is always full of
snacks and amenities, the wait is a breeze.
Donna Kirksey – November 2018 on GOOGLE.COM
I have purchased several Nissan vehicles and had my first experience with Bill Ray Nissan this week for a service repair. I was amazed at the personal and professional service I received from Erica.
She approached me as I excited my vehicle to offer assistance. I honestly felt as if I have known her forever. She addressed all of my maintenance updates and we worked on my follow up appointment. She even texted me a follow up reminder for my next appointment.
She is a great asset to the Bill Ray family and I will be back for all my maintenance and repairs as well as my next purchase in 2019.
Great job ERICA and thank you for the wonderful experience.
Helen Rodriguez – November 2018 on GOOGLE.COM
We were at the dealer from 8:20 am to 5:30 pm for a recall, a detail wash and other stuff . While we were there, we looked at this car that caught our attention, immediately we got Trey and John there helping us and we were treated excellent, we even left with the car. The attention was excellent. This is the third car we buy at your dealer in less than 3 years. Keep the good work
prashanth male – November 2018 on GOOGLE.COM
Wonderful team out there. I took my car for full point inspection. I bought this car from a dealer . It was a very warm welcome and they explained about inspection and Took an hour or so and came back with results. There wasn't much waiting period too. If anyone is looking for buying a Nissan, this is the right place !!!
Stephanie Cathey – November 2018 on GOOGLE.COM
Bill Ray Nissan is the only place I take my car. I went to another Nissan dealership ONCE and was told my car needed a few repairs I KNOW I didnt need...I'll never make that mistake again. They are honest, up front, and have the interest of their clients at the top of their priority list!
Barbara Hooper – November 2018 on GOOGLE.COM
I am so grateful for Daniel and Bill Ray Nissan for your kind and expert service. Daniel is the best and I am so thankful for his caring concern each time I bring my car in. Bill Ray is tops in customer care. Thanks so much.
Erica Patterson – November 2018 on GOOGLE.COM
Customer service is NOT dead at Bill Ray Nissan. On every visit, whether it's for a new car or an oil change, they go over and beyond to make sure I get their best service. Bo, you and your team are awesome! Thanks.
Jose Rosario – November 2018 on GOOGLE.COM
Excellent performance as always. Very nice and clean facilities to wait until your vehicle is serviced or repaired. Highly recommended
Jonathan Chernes – October 2018 on GOOGLE.COM
Erica Dillon at the service department is awesome! She took her time to thoroughly explain everything to me!
Megan Folger – October 2018 on GOOGLE.COM
On Friday the 26th I went into Nissan to meet with Erica Dillon, a service adviser from Nissan. When I arrived I had my 5 year old son with me. While talking with Erica, a gentleman approached my son and I and was very kind to my little one …More
Roger Prouse - OCTOBER 2018 ON GOOGLE.COM Just stopped for a part they're very helpful
Gaby Colon- OCTOBER 2018 ON GOOGLE.COM Great customer service.
becky strickland - OCTOBER 2018 ON GOOGLE.COM I am not sure if I posted before about them. 6 months ago went in and worked with Tom and Bobby in finance to get a dependable suv... took a few days but got one that worked with our budget and made us happy. Fast forward six months later....suv got totaled in a car accident. Called Bill ray to speak to Bobby to get necessary paperwork...first he was beyond concern for our well being... he then asked us to give him a day at it was late and he would have what we needed. Went in, he had the paperwork and personally helped us decide what to do next.... Tom apologized for not being there to help us. We worked with Trey who had great customer service and helped us find what we wanted. The owner should feel very proud to have employees like these
Jarbones - OCTOBER 2018 ON GOOGLE.COM I really enjoy working with Carl. He’s very knowledgeable and funny! Thanks Carl!
Selvin Green - OCTOBER 2018 ON GOOGLE.COM Was good staff was very helpful.
Teri Hillery - SEPTEMBER 2018 ON GOOGLE.COM Heather was awesome in helping me service my vehicle.
Phyllis Murphy - SEPTEMBER 2018 ON GOOGLE.COM Good experience.
Paul Marquez - SEPTEMBER 2018 ON GOOGLE.COM Awesome facility excellent staff eager to help you find the vehicle of your dreams.
victoria latourette - SEPTEMBER 2018 ON GOOGLE.COM Staff is always friendly and helpful :-)
Roberto Lopez - SEPTEMBER 2018 ON GOOGLE.COM No pressure, courteous and attentive.
Bob - SEPTEMBER 2018 ON GOOGLE.COM Wow! Super honest people, we need more dealerships like this.
Ivonne - SEPTEMBER 2018 ON GOOGLE.COM Talk to Daniel in service. Awesome!
Tony - SEPTEMBER 2018 ON GOOGLE.COM I spent 3 days of the last week dealing with a competing Nissan dealer. 3 days. When I walked in to Bill Ray Nissan I had the deal I wanted within an hour. They didn't put me through a bunch of back and forth nonsense. They were straight up from the moment I walked through the door. I greatly appreciate that. I will definitely be back for any future purchases. Thanks to Mike (sales) and Phil the finance manager.
Frank - SEPTEMBER 2018 ON GOOGLE.COM Grounded a lease today and kudos to Bobby Johnson! We were in and out in 15 minutes. Thanks man!
Sheila - AUGUST 2018 ON GOOGLE.COM Very good
T Martin - AUGUST 2018 ON GOOGLE.COM Nice dealership. Sales staff wasn't pushy.
Veronica - AUGUST 2018 ON GOOGLE.COM My first time there was great!!!
Anthony - AUGUST 2018 ON GOOGLE.COM Excellent help
Diana - JULY 2018 ON GOOGLE.COM Always a great experience here! Got my tires rotated and oil changed in under an hour as a walk-in.
Na Na - JULY 2018 ON GOOGLE.COM Was able to make a appointment by phone the same day to the service department. I also found out that i can use Samsung pay to make a payment.
Citywide Fence - JULY 2018 ON GOOGLE.COM This is our 6th vehicle from here.... stand up people, Brian came through for us on this wedding gift for our son and soon to be daughter-in-law. I'll always recommend you guys. <:
Gordon - JULY 2018 ON GOOGLE.COM Pretty happy with purchase and sales staff! Fernando Cruz was super helpful and went the extra mile for excellent customer service!
Jose - JULY 2018 ON GOOGLE.COM Good Service
Joy - JULY 2018 ON GOOGLE.COM Very pleased with our experience here. No hassle....Carl and Jacob were great to work with.
L.K. - JULY 2018 ON GOOGLE.COM Great buying experience!
DEMOND- JULY 2018 ON GOOGLE.COM Purchased my Nissan Altima from Bill Ray Nissan
My credit was less than perfect but Murphy Santana worked with me and we were ultimately able to find the car and payment that was suitable for my situation.
I really appreciate all Murphy did to assist me.
I am now in a reliable automobile and I am on my way to rebuilding my credit.
Thank you Murphy and Bill Ray Nissan
GERI - JULY 2018 ON GOOGLE.COM Wonderful staff and service. Great people and prices. They treat you right!
ADAM- JUNE 2018 ON GOOGLE.COM I took my Jaguar XJ8 to these guys to get painted and they are AMAZING!!! Manny walked me through the process and kept me up to date on the progress. He went way above and beyond to get my car perfect! Richie, the guy who did the painting, is absolutely the best in his field! I have had several cars painted and none of them have turned out this good! When my car was ready, I went to the dealer and Manny and Richie walked around my car with touchup paint and fixed places I did not even have painted. I cannot recommend them highly enough! Also, they offer a lifetime warranty for their work. If I ever need paint service again, I will be going to them. Thank you so much guys!!!
STEVEN- JUNE 2018 ON GOOGLE.COM I have purchased several vehicles from Bill Ray Nissan this past year and each of the transactions have gone very smoothly. The vehicle selection is large and the pricing is fair. Salesman Errol McKnight has been helpful during those sale processes and after sales has assisted me and shown concern with the routine service issues that have come up. I enjoy recommending Bill Ray Nissan's automotive dealership for being customer focused and friendly to me here in Longwood, Florida.
GILLIAN AND ALYSSA- APRIL 2018 ON GOOGLE.COM I’m so glad I stopped there today! Things were looking very bleak. I walked in there with 0 expectations and that’s when Sheila walked into my life! She is amazing! She is a gift! Her and Phil the finance master made magic happen! My daughter and I are thrilled! If you need a car and you are worried you can’t get one! Trust me go see them!!! A big thank you to the best dealership around! -Gillian and Alyssa <3
DaveL67 – May 2019 on DEALERRATER.COM
"Friendly, professional, and an overall great experience. " - I have used the service department a few times and I have never had a bad experience. The service personnel have always been courteous, friendly, and knowledgeable.
Sara56 – May 2019 on DEALERRATER.COM
"Oil change " - My friend recommended the Nissan dealership to service my car, I’m very happy with the timely service & the cost where less than the prior business I’ve used.
Carolyn-2 – May 2019 on DEALERRATER.COM
"MEETS CUSTOMERS EXPECTATIONS EVERY TIME!!" - THE RATING I GIVE THIS DEALERSHIP IS A 10!! WHY, THEY TRULY CARE ABOUT THIER CUSTOMERS AND MAKING SURE ALL OF YOUR NEEDS ARE MET. FROM SALES TO SERVICE EVERYONE IS FRIENDLY AND THE FACILITY IS VERY CLEAN. THE WORK WAS DONE IN A TIMELY MATTER WHILE I WAITED. THE GREETER THAT MEETS YOU WHEN YOU ARRIVE INTO SERVICE ( LELAND ) IS SO KIND AND HELPFUL. FROM THE SERVICE MAMAGER JOHN TO JOEY KING AND MY CONSULTANT DANIEL SHEPHERD—THANK YOU FOR TREATING ME LIKE FAMILY!!
Pauljess – May 2019 on DEALERRATER.COM
"Clutch fix" - There was a problem with my truck. The service was friendly and the facility is clean. The work was done in a timely manner while I waited.
ValuedCustomer – May 2019 on DEALERRATER.COM
"A Family Friendly Dealership" - I have purchased 5 cars and trucks from Bill Ray recently. Every time Sales, Finance, and Service has taken care of me. I always come here. They treat me like family.
Arroyom47 – May 2019 on DEALERRATER.COM
"Treated with respect and vehicle was ready before advised " - Rental was arranged for me. I was taken to the rental, no problem as all the paperwork was all done with the rental. vehicle was repaired sooner than excepted to my surprise as it was worked on as soon as the parts came in.
Erik1 – May 2019 on DEALERRATER.COM
"Excellent Service" - Highly recommend Bill Ray Nissan been using their service over 5 years. Manager Joey King has gone out of his way on several occasions to ensure 💯% satisfaction at a fair price. Bottom line this dealership can be trusted and it has been a pleasure doing business with them.
rdharsi786 – May 2019 on DEALERRATER.COM
"Review" - Thank you so much Daniel as always you have come through for me! Great job done with my car! Great experience and a joy to work with you!
Blast77 – April 2019 on DEALERRATER.COM
"Service needed" - Very good quality overall. Staff is always very pleasant and professional. Will come back for sure on my next visit or if more works need to be done on my vehicle. EMPLOYEES WORKED WITH Zachary Dambough, Erica Dillon, Daniel Shepherd
Lsairel – April 2019 on DEALERRATER.COM
"Customer Satisfaction" - I had my Titan serviced which didn’t take long but the fact that Sam kept me updated and was very courteous.....Thank You SAM!!!
The armonda – April 2019 on DEALERRATER.COM
"It was great " - I give it a 5 star , honest and respectful , the manager are great , the sell are good price as well , and the parts department is good , talk to AL parts guy, Richard Moore’s is a great service manager as well they make a good team Bill Ray Nissan they do it the right way. EMPLOYEES WORKED WITH Joe Selitto
Campanok – April 2019 on DEALERRATER.COM
"Amazing Service!!" - The Service Dept is outstanding in the services they perform and Erica is Amazing!! I needed extra services but was on a tight schedule and she got me in and out in no time!!! Thank you Erica. Thank you Service Dept of Bill Ray Nissan!!
Jlatenorio2 – April 2019 on DEALERRATER.COM
"My Nissan Altima Service" - I have to say that my visit to the dealer was very satisfying and employees were very friendly and service was excellent, especially Mr. Pablo Nieves.... 👍👍
Fogarty - March 2019 on DEALERRATER.COM
"Excellent Experience " – All members of the Ray team were knowledgeable from product to financing. Courtesy was a very nice addition as well as need of type of vehicle. Internet sales were one of the easiest purchases I have ever made. I would wholeheartedly recommend the team of Brian and Bobby. Great job guys. Thanks Again
Tmac - March 2019 on DEALERRATER.COM
"Always a great experience" – Each time I come to Bill Ray Nissan I get excellent customer service from Erica Dillon. She always makes sure I fully satisfied before U leave.
Natacha - March 2019 on DEALERRATER.COM
Great experience!" – Buying a new car can be stressful. I was very fearful and skeptical of the process. Brian who was helping my family with the process gave us the best experience ever. From the begining to the end, we encountered professionalism, friendliness and honesty. I would definitely recommend this dealership even if it requires a lond distance drive.
RobM - March 2019 on DEALERRATER.COM
"Great service for my new Rogue." – Did more, and cost less than I expected in a short amount of time and even washed my car!
I was really happy with the experience.
Meganfolger89 - March 2019 on DEALERRATER.COM
"Kept updated through entire process ! " - I came In for an oil change and spoke with Erica and she gave me several options and details of what every option included! She was very welcoming and knowledgeable! I will definitely be back again for my next one !!!
Gator Girl - March 2019 on DEALERRATER.COM
"Sam is awesome!" - Sam is an awesome advisor. John is an amazing service manager. Bill Ray is blessed to have them. I don't see Sam’s name below but he has assisted me on previous visits also.
DorisEllen - March 2019 on DEALERRATER.COM
"Great Service" I am always treated as if I am their favorite customer. I’m sure Everyone is treated the same but I sure like the feeling. I trust them totally. I’ve never felt they were unfair with their prices when I have repairs done.
My car is always returned to me clean, which is so appreciated.
Thank you Richard and Erica for great service.
Carpersongen123 - March 2019 on DEALERRATER.COM
"Heather did a fantastic job" Heather did a fantastic job. I would recommend her to my family and friend. She took care of me when I arrived and kept me informed. Pathfindwr - March 2019 on DEALERRATER.COM
"Erika went above and beyond!!" They took care of my needs efficiently and without issue. The staff is very helpful and committed to marking your visit as pleasant as possible.
Jdf109 - February 2019 on DEALERRATER.COM
Great Service!" - Bill Ray Nissan always gives great service. I take my car in any time it has a problem or needs an oil change and they take care of it quickly. Always a great experience!
Armanda - February 2019 on DEALERRATER.COM
"Great experience " - was searching for my SUV and went to several dealerships and Bill Ray was the best customer service and experience and got exactly everything I wanted with a great price!!
Dennisland - February 2019 on DEALERRATER.COM
"As always . . . exceptional service" – After Sam signed me in, I went to the waiting area and before I could read a single chapter in the book I brought, Sam found me and escorted me to the check out desk. I left with a new oil filter, wiper blades and the confidence of having made the right decision of driving all the way to Bill Ray.
Cascades 2019 - February 2019 on DEALERRATER.COM
"I came in for Service" - I want to thank you for the Service that is done on my car. I appreciate it was done on a timely manner and didn't have to wait long.
Thank you again.
Angel T - January 2019 on DEALERRATER.COM
"Superb customer service " - Bill Ray Nissan has an excellent customer service with only one objective; to ensure customer satisfaction with a friendly an knowledgeable staff. They treat you with respect and makes you feel like family.
Lisa - January 2019 on DEALERRATER.COM
"Great experience " - Erica and Ramon are the best they are very helpful they are a great people love them they like to help people they are the best!)
Gramauber - January 2019 on DEALERRATER.COM "great service" Everyone was very nice and professional! She took very good care of means explained the type of service and the cost involved. I would recommend this service center!
Sumon A - January 2019 on DEALERRATER.COM "First class service from Bill Ray Nissan" An electrical fault was quickly diagnosed and a prompt repair was carried out in under one hour from first arriving at this dealership. The staff were efficient, courteous, friendly and very professional. I was kept up to date with the cause of the fault, the replacement parts required, and that the cost was covered under the Nissan warranty. I have no hesitation in recommending this dealership for the provision of a very high standard of customer care and attention.
Ike - January 2019 on DEALERRATER.COM "Everything was professionally." The agent who helped me was very nice and helpful .It didn’t take long time to replace my car battery..Other personal were helpful too.
Gnass93 - January 2019 on DEALERRATER.COM "Car service " Zack was simply awesome. Great experience. Would recommend to all my friends. He called and updated me through the day. Very professional and very knowledgable
SASBOU - January 2019 on DEALERRATER.COM "Thank You" Thank you Nail for fixing my car correctly and in no time!!! My wife and I really appreciate the fast response to our concerns!!! Thank you again
Lulu - January 2019 on DEALERRATER.COM "Courteous expeditious professional " Kim Ellis and Zach in Service were amazing. They new I was in a time crunch and they were ready for me. I was in and out with exceptional service! Extremely happy!
E-issan – December 2018 on DEALERRATER.COM "Unexpected service need" On the way to school in the morning, (hadn’t even left my neighborhood.) my car alerted me to an air tire issue. After dropping my children off to school, I headed right to the dealership. Sure enough, I picked up a nail. Nissan service department and Sam, my service agent, fixed it and got me back safely on the road. Thank you!
Cocobumz – December 2018 on DEALERRATER.COM "Best Car Salesman Ever!!" Ok, let me tell you about how amazing Brian San Pedro is! I moved cross-country without a car and was extremely stressed out about not having transportation and buying my first car by myself. I contacted Brian before I was even in Florida and he made me feel 100% better about buying a new car. Brain answered all my hundreds of questions and is such an easy going and laid-back guy, he isn't trying to steal your money or just sell you a car, he wants to make sure you are 100% satisfied with not only his service but also with the product that you are buying. I’m so happy with my car!! Its adorable, drives awesome, music quality is great, spacious (my dog loves it) and it gets great gas mileage. I still to this day contact Brian to ask about questions and he always responds to me within minutes, if I ever buy another car or if I have friends that are looking to buy, I will definitely be sending them his way! If you are looking for a good car and great service, go to Bill Ray Nissan and ask for Brian San Pedro and you will drive away happy!!!
ImInLoveWithMyCar – December 2018 on DEALERRATER.COM "Best car consultant ever " There are so many good things to say about Brian San Pedro. He truly cares about his customers by listening to what their needs are, and then delivering it to them on a silver platter. He’s extremely knowledgeable, and isn’t the stereotypical, high-pressure, salesman - his goal is to make sure you leave the dealership happy. If you are looking to buy a car then you should absolutely go to Bill Ray Nissan and ask for Brian San Pedro!
Deborahmarie – December 2018 on DEALERRATER.COM "Honest, friendly , and always ready to make it right!" I bring all my insurance jobs here to the service center. John the manager of service is very helpful and works soooo hard. I feel safe having him take care of my car. Fred and Erica and Leon are so very nice as are the rest of the workers in service. You are a great bunch of people. Thank you so much.
tuxguy – November 2018 on DEALERRATER.COM "BEST EXPERIENCE EVER" My daughter was looking for her first new car and they had the time and patience to let us test drive and ask many questions. I They answered all her questions and we are going back next week to buy one.
dragonfly – November 2018 on DEALERRATER.COM "Service on Nissan " I had service for an issue I was having, Service Advisor DC Graham was awesome, he was so patient and skilled, he also noticed there was a recall on the ignition switch and quickly advise the technician to look into that, it was not faulty but the fact that DC caught that Nissan had a recall on that part was soooooooo awesome, it was the safety of me and my family should that switch was bad. thank you DC!!
bartmann67 – November 2018 on DEALERRATER.COM "Oil Change and Service" I brought my car in for regular service and oil change and had a great experience. It took less than an hour, even without an appointment.
Kkathy418 - November 2018 on DEALERRATER.COM
"My new car "
Brian (internet sales)was great and so patient . Everyone go see him.... Tell him Kathy sent you!!!!!
The whole process was great and detailed . I love my car !!!
Mia456 – November 2018 on DEALERRATER.COM Service dept wait-time could be shorter. I waited over 2 hours for routine maintenance. (At least there’s a nice lounge with TV and free coffee, snacks, etc.). And on top of that, I’m now having an issue with my car that wasn’t there before I had it serviced. Hopefully, I won’t have to wait another 2+ hours to get that fixed. However, my service agent was great - very courteous and helpful.
Ryan52 - November 2018 on DEALERRATER.COM "Great Customer Service Bill Ray Nissan"
My experience was top notch as usual. I came in for a tire rotation and oil change. I was greeted by a Service Advisor, Sam Leming, and immediately welcomed. Sam was extremely courteous and helpful and got me right in. I enjoyed some snacks in the waiting area and did some internet broken wsing on the desktops provided while waiting. I had a very short wait and Sam came out and went over everything with me. Sam called me the next day to follow up and make sure all was good with my vehicle and that satisfied. This was great Customer Service experience.
Lisa - October 2018 ON DEALERRATER.COM Very nice person and very helpful.
ERICA is a very good person very helpful and have a great personality she always helps me with everything that I need I would recommend her..Employees dealt with Erica Dillon
SheilaT - October 2018 ON DEALERRATER.COM I always receive excellent service!
Everyone that I have personally dealt with at this dealership is amazing! I highly recommend coming here and want to say thank you again! I came for an oil change and it was done before the time adviced and Erica was just wonderful throughout the whole process. Speedy service without being rushed and all my questions and concerns were addressed! Employees dealt with Erica Dillon
Bgrealtor10 - October 2018 ON DEALERRATER.COM Erica Dillon gave me the BEST Customer service ever!!!!
I came to get my car serviced for an oil change and Erica Dillon was hands down the best service advisor I have ever dealt with in my 5 years coming here. She gave exceptional service and was so polite and respectful. I would highly recommend people going to see her and having their vehicle serviced. Employees dealt with Erica Dillon
Tina83 - October 2018 ON DEALERRATER.COM Best service ever!! 😃😃
Everytime I bring my car here Erica is super helpful. She always makes sure that I get the best service. Because of her great service at Bill Ray, I drive all the way from Apopka to receive service here. Thank you Erica for giving us the best service 😃😃 Employees dealt with Erica Dillon
Davidsolomon - October 2018 ON DEALERRATER.COM Outstanding customer service!!!!
Service was excellent she advised it would take an hour I was out wat before the hour!! Their not enough works to describe how Satisfied I was!! She made me feel like I was home if I could give her an 100 i would!!! Great service!!!! It was outstanding!! Employees dealt with Erica Dillon
Clancy - October 2018 ON DEALERRATER.COM Excellent Service
Erica, my Service Rep today, was a credit to her job and your Dealership!! She was extremely professional, efficient and kept me informed of the status of my car! Thanks Erica...will recommend you to my Nissan friends and family! Employees dealt with Erica Dillon
Nissanlover - October 2018 ON DEALERRATER.COM Bill Rey is the bees-knees!
Your employees were very kind, helpful, and always let me know what to expect.
Service was prompt, courteous and exceeded my expectations. Can't say thanks enough!
Employees dealt with Erica Dillon and Daniel Shepherd
Jennie101 - October 2018 ON DEALERRATER.COM I love Erica!!!!
Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is excellent, she always knows how to take care of me and if she’s not able to help me at that moment, she hands me off to another great person that takes good care of me as well. Then of course she checks on me to make sure I’m good!!! I love her to pieces!!! Employees dealt with Zachary Dambough and Erica Dillon
wvnurse25 - October 2018 ON DEALERRATER.COM 💚 my Rogue Sport
I absolutely love 💚 my new Nissan Rogue Sport.....thank you Bill Ray Nissan: Brian, Joey, Bo and Bobby.... I definitely recommend Bill Ray Nissan and the guys there. This was the BEST and easiest car buying experience I have ever had...I told Brian and Bo what I wanted and needed in a vehicle, the options/features I wanted it to have and Brian found the perfect match. Every question I had was answered by sales and finance. The price and payment presented were just right and working with Bobby in finance was a breeze. It was nice to go to a dealership and NOT feel pressured or feel the staff was being pushy. I'll definitely buy from Bill Ray Nissan again. Employees dealt with Bo Rhodes, Brian San Pedro, Bobby Johnson and Joey King
FreddieJr - October 2018 ON DEALERRATER.COM Exceptional experience!!!
Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken care of! See Erica in service !!! Employees dealt with Erica Dillon
Americangate - October 2018 ON DEALERRATER.COM BILL RAY NISSAN IS THE BEST
Between me personally and my company for fleet vehicles, we have purchased 5 vehicles in the past 2 to 3 years and well will most likely purchase more soon. The absolute main reason we purchase from your dealership and not others is Bobby Johnson in finance. He is very well organized and a pleasure to deal with. I also had the pleasure to deal Bo Rhodes the internet sales manager I believe. Bobby Johnson is a very nice friendly, knowledgable person. 5 stars to Bobby. Employees dealt with Bo Rhodes , Bobby Johnson and Brian Ray
Stephen1975 - September 2018 ON DEALERRATER.COM I have been to many dealerships for purchases and services. Bill Ray Nissan and, more directly, Jacob Barone made this car buying experience extremely painless and enjoyable. From discussing our must haves and our like to haves, Jacob was able to find us our next car in a matter or minutes. Jacob built a relationship with us through sharing of his personal experiences and effectively addressed the few concerns we had. We have found people we can trust at Bill Ray Nissan and they have earned our future business. Thank you. Employees dealt with Ahmad Alkaaki
eboricua1962 - September 2018 ON DEALERRATER.COM Outstanding service from the salesman and the financial officer. dealer was organized and clean. The inventory was just right. salesman was on the phone with me constantly to make sure i had the right deal. Employees dealt with Bobby Johnson and Jason Lorne
G-Ray - September 2018 ON DEALERRATER.COM This is the 2nd car I have purchased at Bill Ray Nissan. I wouldn't think of talking to another dealer. My questions are always answered before, during and after the sale. I sometimes need a little help with the new equipment so they are always eager to be of help. Customer service is a real 5 star experience.
Employees dealt with Mike Grimm, Randy Minnich, Bobby Johnson
Daviansdad - September 2018 ON DEALERRATER.COM Great experience Bobby Johnson is great
Bobby the finance guy is fantastic. Always in good spirits and always a breeze to finish signing with. Always great to work with him And know we are in good hands. Employees dealt with Murphy Santana Bobby Johnson.
SMANNY - September 2018 ON DEALERRATER.COM
We were looking for a Murano. This dealership was prompt and actually sent us a video of the car to look at. It made us come in to drive it. Jacob was informative and knew all about the features. He was helpful and quick.
KASIDI98 - August 2018 ON DEALERRATER.COM I've used this dealership to purchase a vehicle for both myself and friends. They are be professional. They run their business well. And they continue to get my business and reference for a reason.
MAILGAL - August 2018 ON DEALERRATER.COM All around great sales experience. Jacob Barone did all he could to get us in the perfect car for us at a price we were comfortable with. Have already recommended this dealership and Jacob to a friend of mine who was looking for a new car.
JOHNDSA - JULY 2018 ON DEALERRATER.COM Excellent service,Great customer care - Great place,Above and beyond service,Very Patience and Customer friendly,Willing to work with the customer,Explained each and every thing mentioned in the invoice and maintenance package in detail 🙏👍🏽 God bless John Dsa
GARY14 - JULY 2018 ON DEALERRATER.COM What a great Experience - This dealership understood perfectly what we needed and how we wanted everything, and had everything ready for us. Truly a great experience: quick, efficient, and informative. Thanks to Chris Ratzlaff and Ahmad Alkaaki: awesome job !
JOY-JULY 2018 ON DEALERRATER.COM Nothing but class - My husband and I called ahead about a vehicle of interest. I knew that we were in good hands when we pulled up and they had the car parked under the lanai for us, looking so clean and handsome! It was near closing, yet everyone we worked with was engaging and helpful. Although we didn't buy the vehicle that night, Jacob followed-up with us two days later and we decided that not only did they deserve our business, but they would give us the best deal on that particular vehicle. We weren't sure if our 7 week old baby would survive the closing process. Luckily, the paperwork was far less tedious since they used the docuPAD (hallelujah). Honestly, it was so refreshing to have a car buying experience without the hardcore sales tactics and haggling.
AYMAN - JULY 2018 ON DEALERRATER.COM Extremely professional service center - I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed saying sorry we can’t do anything with your car .
After 5 days I went Bill Ray I dropped off my car @ 1:00 pm I get bake my car done fixed already @ 3:00 pm same day . Wow wow
What an amazing and professional service Bill Ray have . they care of everything about customer service specialty the service manager JOHN WRIGHT he is a professional Advisor he exactly kno what he’s doing. i am so satisfied with Bill Ray professionalism and kind Service .
Just wanna say thanks Bill Ray.
Thanks JHON And big fat thanks for the technician how worked on my car sorry I don’t know his name .
And definitely and with out any doubt I’ll recommend Bill Ray NIssan for everybody I know .
And also definitely and with out any doubt or hesitating I’ll NOT recommend universal NIssan to anyone they’re far away of the professionalism and customer services knowledge.
Thanks again Bill Ray.
DGERBER- JULY 2018 ON DEALERRATER.COM Another Great Bill Ray Nissan Experience - We have been customers of Bill Ray Nissan for at least 10 years now. This experience was extra special because we were getting our daughter her first car. Jacob Barone was our salesperson, and knowing how special this purchase was, he went out of his way to ensure that we received the car we wanted at the price that was comfortable for us. He stayed in touch, via text, throughout the whole process and even checked in to see how the surprise delivery to our daughter went. In addition, Bo Rhodes and Phil Copeland were instrumental in helping us to secure this deal. We look forward to continuing our relationship with Bill Ray for years to come!
JENNIFERG- JULY 2018 ON DEALERRATER.COM I will tell everyone I meet to go see Tim at Bill ray Nissan if they need a car. Just a wonderful experience from start to finish!
KEITH- JULY 2018 ON DEALERRATER.COM Tim was the best sales person we have dealt with in any purchase. Car shopping can be intimidating and he made it seem somewhat pleasurable. We felt like we got what we wanted for a fair price and in a non confrontational manner.
LIVESTRONG82- JULY 2018 ON DEALERRATER.COM I brought my car in for trade-in. I didn’t think I’d get much for it, but Tim was able to find a bunch of instant rebates to keep me within my budget to get me in the car of my dreams. I highly recommend this dealership! Thank you once again, Tim, for making this a great experience and walking me through all of the steps!
DANIEL1949- JULY 2018 ON DEALERRATER.COM Had a great experience at Bill Ray Nissan with Tim Torres. I put in a lead on the internet on he’s was the first to call and I’m glad he was. Treated us like family. Was a quick and fun experience. Would recommend Tim and Bill Ray Nissan to anyone looking for a vehicle!
WAASPENCE- JULY 2018 ON DEALERRATER.COM We had a great experience at Bill Ray Nissan dealership. Our salesperson Jacob was very friendly, knowledgeable and had excellent customer service. He gave us all the information we needed to make our decision in purchasing the Frontier truck. Closing out with Bobby in Finance was also a smooth process. We would definitely recommend our family and friends to go to this dealership and see Jacob when they're looking into purchasing a new vehicle.
CHUNT- JULY 2018 ON DEALERRATER.COM My buying experience at Bill Ray was the easiest & most pleasant ever! I called and told my salesman Raymond Morales what vehicle I wanted & what I could pay a month. After just 2 phone calls he had my deal worked out & I came in later that evening & signed my papers & was on my way in under 2 hours. Bobby Johnson, my finance manager was very informative & helpful in the signing process explaining everything & answering all of my questions. I never felt uncomfortable or pressured as I have in that situation in the past at other dealerships. Bill Ray Nissan has a winning combination with these to amazing men!! They have my business for life!!
HAMMERPT - JUNE 2018 ON DEALERRATER.COM Friendly and fast service very knowledgeable - Erica Dillion is a excellent service rep. She really makes you feel confident about any service that’s being done on your vehicle! 5 stars
DINNA - JUNE 2018 ON DEALERRATER.COM Great experience! - All were friendly and accommodating. Service was quick and I believe price was fair market value. I would recommend Bill Ray to others. Thank you.
SHAWN - JUNE 2018 ON DEALERRATER.COM Service Department - Friendly prompt courteous service. Knowledgeable informative and accommodating. I would recommend this service department if you need anything. Employees are fast paced eager to help and competent.
ROGUE - JUNE 2018 ON DEALERRATER.COM Awesome - Jason was a great guy to work with and ensured our needs were met. Bobby, the finance guy provided us with all the information we needed and answered our questions. We’re were very happy with the overall experience.
CLAIT4 - JUNE 2018 ON DEALERRATER.COM 5 stzr excellent - Erika is very prodessional in her dealing with me the customer. Very personable knows what she is talking about. When I called to zchedule service to my 2010 nissan altima. I asked for her by name. Erik has makes a very good impression and an excellent representative for nissan and your service department.
MADISONNN - JUNE 2018 ON DEALERRATER.COM Turned my frown upside down! As soon as i walked in Erica and I vibed so well and turns out she is the one who helped me. I couldn’t have asked for anyone better. They helped me solve my problem so quick and hassle free! So if you have to go or thinking about going to a Nissan dealer definitely would advise going here!!!
CED - JUNE 2018 ON DEALERRATER.COM It was a very good experience, no stress. They made us feel as thought they were doing everything it took to make us feel almost like family. Everything with a smile and courtesy, Excellent job!! thank you
CHRISTINA - JUNE 2018 ON DEALERRATER.COM BEST SERVICE EVER!!! - If you go to this dealership, make sure to ask for Erica!!! She is such an awesome person to work with, and she makes sure that all of your concerns feel accounted for. She will go above and beyond to make sure everything is done the right way and treats you with respect.
FISH10186- JUNE 2018 ON DEALERRATER.COM I scheduled an appointment for service at Bill Ray Nissan in Longwood, Florida and subsequently arrived at my appointment time. I was met with a smile and very personable service by Erica who took my keys and gave me a time estimate for when the work would be done. I was fully expecting to have to leave my car there for the day but she assured me it wouldn't take any longer than 3 hours. So, I grabbed a cup of coffee and waited. Every so often, Erica came over and gave me updates. To my surprise, the work was done a half hour earlier than quoted and was less expensive than I had initially anticipated. It was an altogether positive experience and I will my service appointments with Erica exclusively on the future.
OMEGAOUTKAST - JUNE 2018 ON DEALERRATER.COM Outstanding customer engagement - Erica always provides outstanding customer service. She consistently goes above & beyond to ensure I leave the dealership highly satisfied! She has a personal connection with her customers which leads to them wanting to return to Bill Ray Nissan.
LAN321 - MAY 2018 ON DEALERRATER 2018 Great Experience - I recently purchased a Nissan Altima and it was a great experience. Never felt pressured or pushed into any purchase. JD was very informative and helped us clearly understand the difference in all of our options. He remained very patient as well as I am a slow thinker. Once we decided on our car, Bobby walked us through our financing and took time to make sure that nothing left questions in our minds.
ZOOM_LO- MAY 2018 ON DEALERRATER.COM Amazing service - Daniel was a great help today while servicing my vehicle. I thought I was going to wait a long time because I didn't have time to schedule aappointment and he got me right in and out thank you so much Bill Ray Nissan and daniel for your awesome service!!!
PRIVERA93 - MAY 2018 ON DEALERRATER.COM Amazing experience! - Thanks to Chris and Bobby for helping me get my first car!! They are awesome!! It was a friendly experience having them helping me. Thank you guys!!
SOPHIA & ANDY - APRIL 2018 ON DEALERRATER.COM Love this place!!!!! - We can not thank Tom and Bobby enough for finding us a great deal. They made sure that they did everything in their power to find us an AMAZING car and that the payments were still affordable. We have never felt more comfortable buying a car. We didn’t feel rushed, pushed, or stressed. These guys deserve 10 star review and a raise. Thank you gentlemen :)
DELLIS11 - MAY 2018 ON DEALERRATER Extremely helpful and never pushy! - When we started looking for a new car we went to a couple of dealerships and test drove a variety of new and used crossover-suvs. Bill Ray Nissan was the first place we went and who we ultimately came back to because they got us the best deal and into a brand new car, which we thought we wouldn't be able to afford.
Sheila only considered vehicles in our price range and didnt try to upsell us into something we were sure we didn't want. She was never pushy and even allowed us to walk away the first time. She made us feel as though we were her #1 client and never harassed us, which is why we chose to go back to her!
When we did come back, they were ready for us, and Chris and Dan made our sales and financing meetings smooth and enjoyable. In total, we spent about 3 hours with them and they never made us wait excessively for anything. We were extremely pleased with our experience at Bill Ray and they have made us loyal Nissan customers
Desiree Santana recommends – May2019 Facebook
Hands down best customer service, ever. I showed up without an appointment today, frantic, as I was traveling but needed a new battery since mine died this morning. Heather in the service department could not have been more helpful! Super friendly, took care of me, and did it with a smile. I wish this were my regular Nissan! I'm only 2 hours north of here, so it may have to become my new one! Completely recommend over and over.
Julie Obz recommends – May2019 Facebook
I need to say that the service department has the most honest friendly efficient person ... and always has a smile on his face Sam Leming
Dennis Diaz recommends – May2019 Facebook
Great experience at bill ray! Every time I get service here they are honest and do a great job helping with any issues
James Peterson recommends – May2019 Facebook
I was privileged to have had the best customer service I have ever received at any establishment by Bill Ray’s associate Erica Dillon. They need a whole team of Erica’s on the staff. Great work and continue being great! She deserves 6 stars as she goes above and beyond expectations!
JoAnn Tucker Coleman recommends – May2019 Facebook
Heather is the best service advisor. She is smart, efficient, and courteous among many other outstanding characteristics. Highly recommended.
Carter Burke recommends – May2019 Facebook
I don't know if getting your car serviced is ever going to be a fun experience. But doing it here was very assuring. The representative helped me with prices and let me know when she could possibly help. It was a process but I'll be sure to do it here next time.
Carlos A. Martinez recommends – May2019 Facebook
Erica gave me an excellent service...class A service.
Carmen Mojica recommends – May2019 Facebook
Best experience ever at a dealership
Jennifer Brickhouse recommends – May 2019 Facebook
Everyone was so polite and helpful getting into something I would love that was affordable would recommend to all my family and friends!
Denise Irizarry recommends – May 2019 Facebook
⭐️⭐️⭐️⭐️⭐️ Five stars service. The experience was super fast and easy. Alan Acosta was extraordinary helpful. They listened to all my needs. I would recommend this dealer to everyone looking for either new or used car.
Nis Bizzozzaro recommends – April 2019 Facebook
Sam is always great!! Great service
Isom Meyers recommends – April 2019 Facebook
Sam in the Service department was great.
Shavnay McClain recommends – April 2019 Facebook
Every time I go to Bill Ray Nissan, the service that I’m provided is always a good one.
Melissa O'Neal recommends – April 2019 Facebook
Always a great bunch of people who sell awesome cars
Sarah Martinez recommends – April 2019 Facebook
Easy car buying experience. They truly treat you like family and make sure all your needs are met!
George G. Estupinan Correa recommends – April 2019 Facebook
the best place for get your new car!!!
Monie Lorne recommends – March 2019 Facebook
Quality service with Erica. Always great when she takes care of me when Im in service! Thanks Erica
Mackensie Mannerberg recommends – March 2019 Facebook
The service department at this location is always a pleasant experience! Erica is the reason I continue to visit this location! She’s great with customers and has a glowing personality!
Heather Lynne recommends – March 2019 Facebook
I brought my Quest in today to have the bottom skirt (ground effects) fixed after hitting a random road cone on I4. they fixed it for FREE! THANK YOU SO MUCH! ⭐⭐⭐⭐⭐ I would 100% recommend them. You all made my day.
Jo Ann Fowler Recommends – March 2019 Facebook
We purchased our dream car tonight. Sienna Jacobson was our Sales Consultant. She is dynamic!!
Our Finance guy was John. Sorry I was so impressed I never looked at his last name. This man went out if his way to the highest degree posdible!! We were in a lease and had 12 more months to go. He worked magic. Mike ergonomically adjusted my seat and soothed our hearts when we decided to leave our black beauty there for our dream car.
The very Best experience I have ever had. Many many thanks to the above mentioned kind people!!
Matt Garrett Recommends – February 2019 Facebook
Bill Ray Nissan is always accomadating, taking me in immediately for any work that needs to be done on my car. Had them check my brakes today concerned I might need new brakes and rotors all around. Ended up just needing the rear rotors turned and new pads. They are great at recommending what needs to be done and what can wait.
Bonnie Bryant Brunice – February 2019 Facebook
The service department is the best, Courteous, knowledgeable, and dependable. My Service Advisor Sam was awesome.
In and out in 45 minutes for headlights. Thank you Bill Ray Nissan for being #1.
David Anderson Recommends – January 2019 Facebook I was extremely impressed by the professionalism and dedication exhibited by both Sam and Kim in making sure that my vehicle was handled in a manner of which I expected. I would not hesitate to take my vehicle back to Bill Ray Nissan for a service again and would highly recommend them to my family and friends. GREAT JOB.
Alexandria Lynn Recommends – January 2019 Facebook Super fast service! Erica Dillon was extremely helpful, and made sure everything was taken care of.
Jennifer Pitt Recommends – January 2019 Facebook I had an amazing experience I will never buy a car anywhere else! See Rick Vatter he’s great and will get you a good deal.
SUSAN AQUINO-STONE Recommends – December 2018 Facebook
Mom got a good deal here for the end of year leftover from stock sale. Sales were great and finance too. Thanks Randy and team at Bill Ray Nissan.
KAITLIND RENA RECOMMENDS – November 2018 Facebook Loved it! Again! A huge thank you to Joey and Philip for spending the extra time so he could bring this home! These guys were awesome!
HELY SAUL GONZALEZ RECOMMENDS - September 2018 Facebook Great 👍🏽 Dealership Amazing 😉 Customer Servicio
JASON BOECHE RECOMMENDS - August 2018 on Facebook Jacob is a great sales person. He listened to everything we were looking for. Bo closed the deal because Jacob was listening to me which enable Bo to present a proposal that was going to satisfy me. Ahmad answered all my questions confidently so I did not have to wonder if he knew what he was talking about. Great job all around! You guys have set the bar high for the service team, and I'll hold them to the standard that you've set. Thank you!
AMBER KESATIE RECOMMENDS - JULY 2018 ON FACEBOOK This was our second dealer visit that day, and it was by far a refreshing buying experience. No high pressure sales pitches, everything was explained clearly and in terms we could understand with financing. Erroll, our sales guy, listend to exactly what I wanted and went above and beyond for us. Phil, the finance guy was great and personable, told us exactly what was going on in our contract and broke it down so we knew what we were paying for and why, and kept us in our reasonable payment range. I would highly recommend them!
ALBERTO OYOLA - AUGUST 2018 ON FACEBOOK I recently leased a car with Bill Ray Nissan in Longwood, FL. My sales associate was Jacob Barone. Jacob was highly professional, answered all of my questions, and was not overbearing. He's a good listener and tailored a sale custom made for my needs. I will recommend Jacob to all my friends
CARMEN HOPPENSTEDT - JULY 2018 ON FACEBOOK My buying experience at Bill Ray was the easiest & most pleasant ever! I called and told my salesman Raymond Morales what vehicle I wanted & what I could pay a month. After just 2 phone calls he had my deal worked out & I came in later that evening & signed my papers & was on my way in under 2 hours. Bobby Johnson, my finance manager was very informative & helpful in the signing process explaining everything & answering all of my questions. I never felt uncomfortable or pressured as I have in that situation in the past at other dealerships. Bill Ray Nissan has a winning combination with these to amazing men!! They have my business for life!!
ANTONIO VELEZ - JULY 2018 ON FACEBOOK My name is Antonio velez I have had a very good experience I have done business that no one else wanted to be thank you for working as a family
PAUL VINCENNI- JUNE 2018 ON FACEBOOK Bill Ray Nissan is the best Nissan dealership in Central Florida (located in Longwood). Their sales & service personnel are topnotch! I've been buying Nissan vehicles there since 2002. Just the best team around.
TERRENCE- JUNE 2018 ON FACEBOOK Rated Bill Ray Nissan 5 out of 5 stars: "Absolutely the best experience buying a vehicle..."
KENNY- OCTOBER 2017 ON FACEBOOK Extremely the best of the best!!! Jason Lorne was super patient with me as this was my first new vehicle purchased and was able to get me into the new Frontier that I was looking at. Thank you again for the amazing service and going the extra mile!!!
We had a great experience, even though we weren’t the easiest people. Brian and Bobby were very patient and are the reason we felt comfortable with buying from Billy Ray.
DENISE - APRIL 2018 ON CARS.COM
Feeling like a Titan!!!
The best experience we have had at a car dealership. Friendly, knowledgeable and did the best job they could to get us what we were looking for. Never once did we feel any pressure to purchase.
From beginning to end all people involved were excellent in there part of the sale and after the sale.... they are also pet friendly which is a plus ¿.... Proud to say we drove away in a beautiful Nissan Titan Platinum Reserve truck.
Thank you Bill Ray Nissan and all involved!!!
Denise & Wyattt
DEE D'S - APRIL 2018 ON CARS.COM
from Orlando , FL | April 10, 2018
This was my first time at Bill Ray Nissan and I must say I was pleased to have met Mr. Tom Fix ! he helped me purchase my first car and saw that I was nervous and scared and made the process simple. He goes beyond out his way help clients like my self. I'm pleased with my new car and happy of the quality of care i received from Mr.Fix !
Reason for visit: Shopping for Used
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
OSCAR MEJIA - MARCH 2018 ON CARS.COM
This is my second purchase from Bill Ray Nissan. They have gone far to assist me and make sure I had the car I wanted. I will tell everyone to buy from Bill Ray.
AMANDA - MARCH 2018 ON CARS.COM
Great experience at Bill Ray Nissan
We've purchased several vehicles from Bill Ray Nissan and it's always a great experience. Van McKenzie and his sales team always make it an easy process. We have and will continue refering friends and family to Bill Ray for their vehicle needs.
LRUSSELL - MARCH 2018 ON CARS.COM
Bought my truck from Bill Ray Nissan. We shopped for a suv for my wife and we were disappointed until we went back to Bill Ray from Rockledge.They never disappoint and do what they say.
MARIA- MARCH 2018 ON CARS.COM
from Orlando FL. | March 28, 2018
Wonderful experience bought there before and will again...!!! Thank you! Every one was very helpful I will recommend Bill Ray Nissan to everyone I know Thanks!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
VINCE D - MARCH 2018 ON CARS.COM
Bill Ray Nissan is the Best
In the last year, I have purchased two brand new vehicles from Bill Ray Nissan, and both times my experience has been picture perfect. Bo Rhoades / Business Manager took care of me both times and made the buying experience low-pressure and pleasurable. Their professionalism and family atmosphere was much appreciated by me.
I've also used their service department for regularly scheduled maintenance, and their attention to detail / customer service was really impressive. I also, unfortunately, was in a position to use their collision department on a couple of occasions as well, and their service and professionalism was exemplary.
I've utilized all of the services Bill Ray Nissan has to offer, from buying, to repairs, to service, and I have had nothing but a top-notch experience each time. I highly recommend them for any of your automotive needs.
DICK R- FEBRUARY 2018 ON CARS.COM
I have purchased two vehicles from this dealership and plan to buy a third when my lease runs out.
All in all I have had a pleasant buying experience at Bill Ray Nissan.
WALT G- FEBRUARY 2018 ON CARS.COM
from Ponce Inlet, Florida | February 10, 2018
I recently purchased a Nissan Titan for my son at Bill Ray Nissan and everyone I worked with from Brian Ray to JD, Bo and Phil were awesome to deal with. My whole family drives Nissans and all of our vehicles were purchased at Bill Ray Nissan and all of our vehicles are serviced there as well. The nice part about this dealership is that after they sell you a car their service is top notch in the industry. They make me and my family always feel like part of their family whenever we are in the dealership for any of our Sales/Service needs. Mr.David Ray and his Management team and employees are all great people to deal with. He runs a great dealership!
Reason for visit: Shopping for Used
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
March 2019 We chose Bill Ray Nissan body shop for our auto claim repairs (it was a preferred shop for our insurance carrier and ten minutes from our house). Our car was ultimately totaled out, but I feel compelled to highlight wonderful service we received at the body shop. The shop manager, Neil Thompson, was extremely communicative and kind during the process. We had to coordinate a tow from the yard to the shop (Neil made an after-hours call to confirm when our car arrived). He took the time review the working estimate with me over the phone before it was submitted. And while my husband and I never got the opportunity to meet Neil in person, when we arrived on a Saturday morning to clean out our personal effects, his brother was available and had all paper work ready as soon as we arrived. Would not hesitate to utilize this shop in the future.
March 2019 The service department team at Bill Ray Nissan provided excellent friendly service. Upon arrival Heather Nelson introduced herself, listened to my concerns and went into action. She took charge, explained in detail what was needed in order to fix the problem in my 2018 Murano. Her expert knowledge, friendly smile and courteous manner are extradionare and make the visits to Bill Ray Nissan a wonderful experience. Heather is a shining example of how to provide excellent customer service! Bonnie Brown
ATTN: MR. RAY
This letter of appreciation is to recognize the outstanding performance of:
Mr. Bobby Johnson, Business Manager, and
Mr. Randy Minnich, Fleet Coordinator
Last week my wife, Gloria, and I stopped by your dealership to “just look” at the Nissan Rogue. About eleven months ago we purchased a Nissan Murano from Reed Nissan. It is a wonderful vehicle but proved to be too large for us. In the interest of brevity I will sum this up by telling you we had the VERY BEST car buying experience EVER at Bill Ray Nissan.
Both Mr. Johnson and Mr. Minnich provided excellent help in a pressure free manner. Each knew his job thoroughly. It was a pleasure working with each of these gentlemen!
Bill and Gloria Duncan
PS: You really do “Do it the right way”
Dear Bo and ALL at Bill Ray Nissan,
We wish to thank you for all your GREAT service during the past 9 years. You and your dealership represent one of the BEST Nissan dealers, and car dealers that we have ever had the pleasure of doing business with. Your straight-forward and honest approach is quite unique in today’s world of car sales. We feel very Unfortunate that we cannot continue to avail ourselves of your products (Great Nissan Maxima, Platinum) and service, however, the vehicles we have leased from you are cars that we keep and use in New Jersey, and the transportation is our main problem. We are no longer able to drive the return cars back to Longwood, Florida, and drive the new vehicle back to New Jersey. The logistics of doing that are simply not possible for us anymore.
Therefore, we have been forced to put ourselves in the hands of other dealers, and that has inspired this correspondence, because you see you have SPOILED us with your no-nonsense, honest, straight-forward approach to sell or lease. Whatever you quoted us for the lease, was EXACTLY what it came out to be in the end. We didn’t have to endure the “mood” of the manager who would take hours to jockey the price, and there were no additional “surprises” when we got to the finance person. How Unusual!!!!!!!!!!!
Anyway, please post this letter for ALL to see!! Send a copy to Nissan! We just wish we could have the pleasure of doing business with your dealership again. We were NEVER disappointed or disillusioned…… which seems to be the modus-operandi of the current dealers today…. Not specifically Nissan, but many others out there. We thank you for the many good years of driving pleasure with our Maximas. It is truly OUR LOSS not being able to be served by you and your great dealership again!!!!!