Camille Mary – December 2018 on GOOGLE.COM
I am very happy with the people in the service center they are also polite and so nice and helpful the manager John is such a great guy and he works so hard and then there's Fred that works on the cars is a wonderful man and Leland who is one of the helpers is great. Rich is always very helpful also everyone is very attentive and the work is very thorough on my car.
They do not try to tell you to fix things that are not broken as so many other places do they just show you what the problem is and it usually is and they do a great job fixing it.
I do not take my car anywhere else but to Nissan because I trust John and the people that work there.
God bless you are a great bunch of people.
Vickie Stisher – December 2018 on GOOGLE.COM
Nick in service is great.
Victor Louis – December 2018 on GOOGLE.COM
Brian was great help in assisting me from the first time we spoke on the phone. I was able to walk out with a vehicle that exceeded my expectations.
Dana Feurtado – December 2018 on GOOGLE.COM
I had a wonderful experience buying my Nissan Kicks here! Brian was very professional and helped me all through the process.
Hanif Pollock – December 2018 on GOOGLE.COM
Erica showed dedication and perseverance by attending to my service needs even though she was not feeling 100%. I really appreciate her transparency and heart felt service. I will definitely be back.
Thomas Clark – December 2018 on GOOGLE.COM
John wright is simply the best in the biz.
Morgan Bazemore – December 2018 on GOOGLE.COM
Pablo Nieves & the service team were awesome!
Mt W – December 2018 on GOOGLE.COM
Great service always quick to approach me and get my car in.
Brunny Herdez – December 2018 on GOOGLE.COM
I’m very satisfied with the service that Pablo Nieves from Service provided , He is very helpful and made me feel comfortable explaining all that was being done to the car . Thank you for a great Service
Peyton O'Rourke – December 2018 on GOOGLE.COM
The service department is amazing, excellent experience overall.
Alana Bevel – December 2018 on GOOGLE.COM
Such a great experience, Erica and the team was so much help getting me what I needed !!! LOVE BILL RAY NISSAN!!!! Thank you Erica !!!!!
Dustin Siress – December 2018 on GOOGLE.COM
Service was extremely helpful and very easy thanks for the hard work
Larry Gilliland – December 2018 on GOOGLE.COM
Erica Dillon is the best service person at Bill Ray Nissan that I've ever met. Sparkling personality and disposition, extremely helpful, kind-hearted. Bill Ray Nissan is blessed to have her!
Mario Florendo – December 2018 on GOOGLE.COM
Excellent and friendly service. Service always completed right the first time.
Kirsten Collins – December 2018 on GOOGLE.COM
My experiences at Bill Ray Nissan have been nothing but exceptional. I go there for service on my Nissan Altima and the staff is always welcoming, polite, and efficient. Any time I have an issue, I call and am fit in ASAP, and the issue is often resolved the same day. I strongly recommend this dealership over the ones I’ve been to in the past, as it’s service is THE BEST I have ever experienced.
STWLlama King – December 2018 on GOOGLE.COM
Erica in the service department is 😎
Sabrina Hall – December 2018 on GOOGLE.COM
I think my salesman Jason did an awesome job in explaining the different cars and helping me to make the wise choice in my vehicle selection.
Universe 11’s Jiren – December 2018 on GOOGLE.COM
This guy is amazing, he set me up with best deal possible. He went out of his way to make my car buying experience wonderful.
Kevin Bowersox – December 2018 on GOOGLE.COM
I had an issue with my car it was diagnosed immediately. Matt Thomas took care of contacting warranty company and working everything out. Thank you very much.
Sarah Machicote – December 2018 on GOOGLE.COM
Thank you Pablo for fast & friendly service!
miriam torres – December 2018 on GOOGLE.COM
had a wonderful experience at bill ray Nissan, I took my car to services department to get my handles fix and tires check, Zach D greeted me very professional and kind. Now, I don’t really know much about cars but Zach was very explanatory and helpful throughout every single question that I had. Keep up the great costumer services you guys go above and beyond every single time!!!!
Dolores Perez – December 2018 on GOOGLE.COM
Great service, will definitely choose Bill Ray Nissan to purchase my next vehicle!
Ann-Marie Bernstien – December 2018 on GOOGLE.COM
Sam was very kind and friendly and made my experience enjoyable!
ithink computers – December 2018 on GOOGLE.COM
Always the best deal. I bought 5 cars from them in the last year. Always the best service. I could not ask for more.
Francesca Isabella Rivera-Morgan – December 2018 on GOOGLE.COM
I've been coming here with my father since I was a teenager. I'm now 27 and I finally have my own Nissan vehicle. I came in for a routine oil change and Erica took excellent care of me and my daughter. She was the absolute sweetest and such a pleasure. Bill Ray Nissan provides top tier customer service and I will always be a dedicated customer.
Gene Cruz – December 2018 on GOOGLE.COM
This is my third time purchasing a vehicle from Bill Ray Nissan, and they have never disappointed me. From the sales floor to the finance department, everyone is very professional and courteous. They try their very best to help you get what you want, and if it's not possible they explore other options that may be available. I want to give a special shout out to my sales rep Brian. I had read reviews about him earlier in the day about how good he was with his customers, and coincidentally he ended up being my sales rep. I was able to experience first hand why he gets so much praise. Thank you very much for your help Brian! When I'm ready for my next car I'm coming to you.
LaShell Carney – December 2018 on GOOGLE.COM
This dealership is very friendly & fast & efficient! They had the car I wanted with a great price & didn't hesitate to give us what we were looking for! Mike/Miguel Negron is fantastic & very informative! I will definitely be back in the future to buy a car from him again!
Samantha Gordon – December 2018 on GOOGLE.COM
Great experience and wonderful customer service even after I've left the lot. Mike in sales and Phil in finance are extremely helpful and personable.
Michael Garcia-ORLREALTOR – December 2018 on GOOGLE.COM
Pleasant experience. The staff here are extremely knowledgeable and friendly. I would highly recommend this place.
Amy Isenberg – December 2018 on GOOGLE.COM
Brian is the most knowledgeable car sales man....if you want exactly what you're looking for or if you dont know what your looking for he will help you find the perfect fit...Brian is the BEST...GO SEE BRIAN SANPEDRO at Bill Ray Nissan..👌👍
Samuel Jr - December 2018 on GOOGLE.COM
Great customer service
kurt neyhart – December 2018 on GOOGLE.COM
Went in for a new car... Wasn't sure want model I wanted Brian SanPedro was the salesman that helped me through the whole process. He was professional, extremely knowledgeable and curtious. He wasn't pushy and made things really easy. 10/10 will go back again and buy from him again. Best salesman I've come across he really cares about getting me the best pricing and best fit for my needs Amazing! Thank you!
Katarina Weinstein – December 2018 on GOOGLE.COM
Brian San Pedro is amazing and so helpful! Very friendly too.
Courtney Young – December 2018 on GOOGLE.COM
Ok, let me tell you about how amazing Brian San Pedro is! I moved cross-country without a car and was extremely stressed out about not having transportation and buying my first car by myself. I contacted Brian before I was even in Florida and he made me feel 100% better about buying a new car. Brain answered all my hundreds of questions and is such an easy going and laid-back guy, he isn't trying to steal your money or just sell you a car, he wants to make sure you are 100% satisfied with not only his service but also with the product that you are buying. I’m so happy with my car!! Its adorable, drives awesome, music quality is great, spacious (my dog loves it) and it gets great gas mileage. I still to this day contact Brian to ask about questions and he always responds to me within minutes, if I ever buy another car or if I have friends that are looking to buy, I will definitely be sending them his way! If you are looking for a good car and great service, go to Bill Ray Nissan and ask for Brian San Pedro and you will drive away happy!!!
Jenilee Allen – December 2018 on GOOGLE.COM
Brian is a very honest sales consultant. He will do his best to get you in tge ride you really want. I definitely recommend this place.
Lizs Westerblade – December 2018 on GOOGLE.COM
My family and I love Bill ray nissan and how were treated whether were buying or just bringing our cars in for service. Van, Phil and staff. Thanks for excellent service. And all you do!
Rachel Mill – December 2018 on GOOGLE.COM
Great customer service . Brian Was very helpful and friendly. I will definitely be back for my next car perchase.
Jenny Barbarossa – December 2018 on GOOGLE.COM
Erica Dillon is the best! she always goes above and beyond for every customer’s needs. She’s the main reason I use this dealership. Thank you Erica for everything that you do
Fertz Gaspard – December 2018 on GOOGLE.COM
Erica Dillon always surpasses all my expectations whenever I come into the service department she goes above and beyond to make sure I get updated and in a timely manner and goes over all recommended repairs with so much knowledge whenever I have any questions or concerns . If she doesn’t have the answer she has no problem making sure she gets the advice from management or other employees. I appreciate her honesty and her ability to connect with her customers ! Thank you bill ray Nissan for employing such an asset to your service department !! As long as she’s at the dealer I will always continue my service and car buying needs !
Johnna Brizendine – December 2018 on GOOGLE.COM
Erica Dillon with Bill Ray Nissan always gives exceptional service when I have taken my car for any service issue and fortunately for me that has only been regular oil changes along with tire rotations or any other items needing serviced at that time. Erica goes above and beyond the typical service counselor, she explains in depth what your car is in need of and why, along with the cost, she doesn't try to sugar coat it just because I am a female. She is always professional yet makes you feel that she will take the very best care of you and your car. I continue to get my car serviced where I purchased my vehicle because of Erica's Professional yet courteous care. I will recommend Bill Ray Nissan because of Erica's exceptional customer service.
ant bowers – December 2018 on GOOGLE.COM
My sales person. Murphy Santana, was simply awesome. He answered all of our questions! Friendly, and honest. Can’t wait to purchase another vehicle from.
Sam Donuts – December 2018 on GOOGLE.COM
Ask for Brian, he was extremely helpful and knowledgeable. Good experience.
Sasha Wilches – December 2018 on GOOGLE.COM
I'm very happy that I chose to do business with Bill Ray Nissan. All of the staff was very polite and helpful during the entire process of purchasing my vehicle. Brian was great and did everything he could to meet my needs for my new car purchase. I love my car and would definitely recommend anyone to this dealership if you're looking for honest business and excellent customer service. By far my best experience car shopping!
Melissa Orourke – December 2018 on GOOGLE.COM
I have purchased three vehicles from Bill Ray Nissan. I always receive excellent service. My questions are always answered in a professional manner.
Lynn Moughrabie – December 2018 on GOOGLE.COM Everyone at Bill Ray Nissan is kind and courteous, a great place to buy your next car or to even service it.
Noel DeJesus – December 2018 on GOOGLE.COM I my oil change service was great, i was told that my right rear axle bearing needed to be repair . I'm disable and not able to get my vehicle service anytime soon , due to my monthly payments.
Patricia Gosha – December 2018 on GOOGLE.COM
Always a pleasant experience
Frosty Nightmarez – November 2018 on GOOGLE.COM
My service was completed as requested. Check in and check out went smoothly. My service rep was friendly, courteous, professional and very helpful. Two 👍🏽 up.
Sunday Burleson – November 2018 on GOOGLE.COM
I was warmly greeted by Sam who listened attentively to my concerns and treated me with care and professionalism. He made sure I was comfortable while waiting for my Murano to be serviced. He explained all of the repairs thoroughly, accompanied me while I paid my bill, and overall exercised extreme care of me as a first time customer. The service department even corrected an annoying computer prompt that no other tire / oil change company had been able to clear. I was thrilled that my vehicle was washed and waiting in an easy exit position. I even had a follow up phone call the next day! Sam's attentiveness and team service convinced me that I only want to bring my Murano to Bill Ray Nissan for service from now on. Extremely pleased! I will be back!
Lou Jennifer – November 2018 on GOOGLE.COM Great service. I appreciate the personalized care of my vehicle and my concerns. Compared to other service centers and the prices they charged me for service. I am pleased to be relying on the Service Manager Daniel and the BRNS Team. Since my 1st. Nissan pathfinder purchase, l am very happy that l decided to work with BR Nissan for all my service needs. So far l am finding that the cost of serviceves are comparable to other service centers and very satisfactory. I am fully satisfied with the results.
if you are a Nissan vehicle owner (new or used),, I think it would behoove you to bring your car to any reputable Nissan dealer and obtain documentable service for the same price as most reputable competitive locations might charge. Allowing you to feel as though your well covered for warranty documentation, peace of mind when it comes to future service needs, never minding the guarantees that you get. Like dealing with a Nissan dealership in the first place. Best regards to Daniel and his team. Rachel A.
Thomas Jelneck – November 2018 on GOOGLE.COM
First experience with the service department with a minor nuisance noise in my new truck. They listened, didn’t discount me as crazy and promptly addressed the issue. I was impressed and grateful.
Jeanette Dominguez – November 2018 on GOOGLE.COM
The customer service at Bill Ray Nissan is always AMAZING! They’re prompt, honest & always have a smile.
Matt Ackley – November 2018 on GOOGLE.COM
Salesman Brian was top notch. Helped me throughout the process in a positive manner
Deyanira Castillo – November 2018 on GOOGLE.COM
Quick, effective and good service. The waiting room is always full of
snacks and amenities, the wait is a breeze.
Donna Kirksey – November 2018 on GOOGLE.COM
I have purchased several Nissan vehicles and had my first experience with Bill Ray Nissan this week for a service repair. I was amazed at the personal and professional service I received from Erica.
She approached me as I excited my vehicle to offer assistance. I honestly felt as if I have known her forever. She addressed all of my maintenance updates and we worked on my follow up appointment. She even texted me a follow up reminder for my next appointment.
She is a great asset to the Bill Ray family and I will be back for all my maintenance and repairs as well as my next purchase in 2019.
Great job ERICA and thank you for the wonderful experience.
Helen Rodriguez – November 2018 on GOOGLE.COM
We were at the dealer from 8:20 am to 5:30 pm for a recall, a detail wash and other stuff . While we were there, we looked at this car that caught our attention, immediately we got Trey and John there helping us and we were treated excellent, we even left with the car. The attention was excellent. This is the third car we buy at your dealer in less than 3 years. Keep the good work
prashanth male – November 2018 on GOOGLE.COM
Wonderful team out there. I took my car for full point inspection. I bought this car from a dealer . It was a very warm welcome and they explained about inspection and Took an hour or so and came back with results. There wasn't much waiting period too. If anyone is looking for buying a Nissan, this is the right place !!!
Stephanie Cathey – November 2018 on GOOGLE.COM
Bill Ray Nissan is the only place I take my car. I went to another Nissan dealership ONCE and was told my car needed a few repairs I KNOW I didnt need...I'll never make that mistake again. They are honest, up front, and have the interest of their clients at the top of their priority list!
Barbara Hooper – November 2018 on GOOGLE.COM
I am so grateful for Daniel and Bill Ray Nissan for your kind and expert service. Daniel is the best and I am so thankful for his caring concern each time I bring my car in. Bill Ray is tops in customer care. Thanks so much.
Erica Patterson – November 2018 on GOOGLE.COM
Customer service is NOT dead at Bill Ray Nissan. On every visit, whether it's for a new car or an oil change, they go over and beyond to make sure I get their best service. Bo, you and your team are awesome! Thanks.
Jose Rosario – November 2018 on GOOGLE.COM
Excellent performance as always. Very nice and clean facilities to wait until your vehicle is serviced or repaired. Highly recommended
Jonathan Chernes – October 2018 on GOOGLE.COM
Erica Dillon at the service department is awesome! She took her time to thoroughly explain everything to me!
Megan Folger – October 2018 on GOOGLE.COM
On Friday the 26th I went into Nissan to meet with Erica Dillon, a service adviser from Nissan. When I arrived I had my 5 year old son with me. While talking with Erica, a gentleman approached my son and I and was very kind to my little one …More
Roger Prouse - OCTOBER 2018 ON GOOGLE.COM Just stopped for a part they're very helpful
Gaby Colon- OCTOBER 2018 ON GOOGLE.COM Great customer service.
becky strickland - OCTOBER 2018 ON GOOGLE.COM I am not sure if I posted before about them. 6 months ago went in and worked with Tom and Bobby in finance to get a dependable suv... took a few days but got one that worked with our budget and made us happy. Fast forward six months later....suv got totaled in a car accident. Called Bill ray to speak to Bobby to get necessary paperwork...first he was beyond concern for our well being... he then asked us to give him a day at it was late and he would have what we needed. Went in, he had the paperwork and personally helped us decide what to do next.... Tom apologized for not being there to help us. We worked with Trey who had great customer service and helped us find what we wanted. The owner should feel very proud to have employees like these
Jarbones - OCTOBER 2018 ON GOOGLE.COM I really enjoy working with Carl. He’s very knowledgeable and funny! Thanks Carl!
Selvin Green - OCTOBER 2018 ON GOOGLE.COM Was good staff was very helpful.
Teri Hillery - SEPTEMBER 2018 ON GOOGLE.COM Heather was awesome in helping me service my vehicle.
Phyllis Murphy - SEPTEMBER 2018 ON GOOGLE.COM Good experience.
Paul Marquez - SEPTEMBER 2018 ON GOOGLE.COM Awesome facility excellent staff eager to help you find the vehicle of your dreams.
victoria latourette - SEPTEMBER 2018 ON GOOGLE.COM Staff is always friendly and helpful :-)
Roberto Lopez - SEPTEMBER 2018 ON GOOGLE.COM No pressure, courteous and attentive.
Bob - SEPTEMBER 2018 ON GOOGLE.COM Wow! Super honest people, we need more dealerships like this.
Ivonne - SEPTEMBER 2018 ON GOOGLE.COM Talk to Daniel in service. Awesome!
Tony - SEPTEMBER 2018 ON GOOGLE.COM I spent 3 days of the last week dealing with a competing Nissan dealer. 3 days. When I walked in to Bill Ray Nissan I had the deal I wanted within an hour. They didn't put me through a bunch of back and forth nonsense. They were straight up from the moment I walked through the door. I greatly appreciate that. I will definitely be back for any future purchases. Thanks to Mike (sales) and Phil the finance manager.
Frank - SEPTEMBER 2018 ON GOOGLE.COM Grounded a lease today and kudos to Bobby Johnson! We were in and out in 15 minutes. Thanks man!
Sheila - AUGUST 2018 ON GOOGLE.COM Very good
T Martin - AUGUST 2018 ON GOOGLE.COM Nice dealership. Sales staff wasn't pushy.
Veronica - AUGUST 2018 ON GOOGLE.COM My first time there was great!!!
Anthony - AUGUST 2018 ON GOOGLE.COM Excellent help
Diana - JULY 2018 ON GOOGLE.COM Always a great experience here! Got my tires rotated and oil changed in under an hour as a walk-in.
Na Na - JULY 2018 ON GOOGLE.COM Was able to make a appointment by phone the same day to the service department. I also found out that i can use Samsung pay to make a payment.
Citywide Fence - JULY 2018 ON GOOGLE.COM This is our 6th vehicle from here.... stand up people, Brian came through for us on this wedding gift for our son and soon to be daughter-in-law. I'll always recommend you guys. <:
Gordon - JULY 2018 ON GOOGLE.COM Pretty happy with purchase and sales staff! Fernando Cruz was super helpful and went the extra mile for excellent customer service!
Jose - JULY 2018 ON GOOGLE.COM Good Service
Joy - JULY 2018 ON GOOGLE.COM Very pleased with our experience here. No hassle....Carl and Jacob were great to work with.
L.K. - JULY 2018 ON GOOGLE.COM Great buying experience!
DEMOND- JULY 2018 ON GOOGLE.COM Purchased my Nissan Altima from Bill Ray Nissan
My credit was less than perfect but Murphy Santana worked with me and we were ultimately able to find the car and payment that was suitable for my situation.
I really appreciate all Murphy did to assist me.
I am now in a reliable automobile and I am on my way to rebuilding my credit.
Thank you Murphy and Bill Ray Nissan
GERI - JULY 2018 ON GOOGLE.COM Wonderful staff and service. Great people and prices. They treat you right!
ADAM- JUNE 2018 ON GOOGLE.COM I took my Jaguar XJ8 to these guys to get painted and they are AMAZING!!! Manny walked me through the process and kept me up to date on the progress. He went way above and beyond to get my car perfect! Richie, the guy who did the painting, is absolutely the best in his field! I have had several cars painted and none of them have turned out this good! When my car was ready, I went to the dealer and Manny and Richie walked around my car with touchup paint and fixed places I did not even have painted. I cannot recommend them highly enough! Also, they offer a lifetime warranty for their work. If I ever need paint service again, I will be going to them. Thank you so much guys!!!
STEVEN- JUNE 2018 ON GOOGLE.COM I have purchased several vehicles from Bill Ray Nissan this past year and each of the transactions have gone very smoothly. The vehicle selection is large and the pricing is fair. Salesman Errol McKnight has been helpful during those sale processes and after sales has assisted me and shown concern with the routine service issues that have come up. I enjoy recommending Bill Ray Nissan's automotive dealership for being customer focused and friendly to me here in Longwood, Florida.
GILLIAN AND ALYSSA- APRIL 2018 ON GOOGLE.COM I’m so glad I stopped there today! Things were looking very bleak. I walked in there with 0 expectations and that’s when Sheila walked into my life! She is amazing! She is a gift! Her and Phil the finance master made magic happen! My daughter and I are thrilled! If you need a car and you are worried you can’t get one! Trust me go see them!!! A big thank you to the best dealership around! -Gillian and Alyssa <3
SUSAN AQUINO-STONE RECOMMENDS – December 2018 Facebook Mom got a good deal here for the end of year leftover from stock sale. Sales were great and finance too. Thanks Randy and team at Bill Ray Nissan.
KAITLIND RENA RECOMMENDS – November 2018 Facebook Loved it! Again! A huge thank you to Joey and Philip for spending the extra time so he could bring this home! These guys were awesome!
HELY SAUL GONZALEZ RECOMMENDS - September 2018 Facebook Great 👍🏽 Dealership Amazing 😉 Customer Servicio
JASON BOECHE RECOMMENDS - August 2018 on Facebook Jacob is a great sales person. He listened to everything we were looking for. Bo closed the deal because Jacob was listening to me which enable Bo to present a proposal that was going to satisfy me. Ahmad answered all my questions confidently so I did not have to wonder if he knew what he was talking about. Great job all around! You guys have set the bar high for the service team, and I'll hold them to the standard that you've set. Thank you!
AMBER KESATIE RECOMMENDS - JULY 2018 ON FACEBOOK This was our second dealer visit that day, and it was by far a refreshing buying experience. No high pressure sales pitches, everything was explained clearly and in terms we could understand with financing. Erroll, our sales guy, listend to exactly what I wanted and went above and beyond for us. Phil, the finance guy was great and personable, told us exactly what was going on in our contract and broke it down so we knew what we were paying for and why, and kept us in our reasonable payment range. I would highly recommend them!
ALBERTO OYOLA - AUGUST 2018 ON FACEBOOK I recently leased a car with Bill Ray Nissan in Longwood, FL. My sales associate was Jacob Barone. Jacob was highly professional, answered all of my questions, and was not overbearing. He's a good listener and tailored a sale custom made for my needs. I will recommend Jacob to all my friends
CARMEN HOPPENSTEDT - JULY 2018 ON FACEBOOK My buying experience at Bill Ray was the easiest & most pleasant ever! I called and told my salesman Raymond Morales what vehicle I wanted & what I could pay a month. After just 2 phone calls he had my deal worked out & I came in later that evening & signed my papers & was on my way in under 2 hours. Bobby Johnson, my finance manager was very informative & helpful in the signing process explaining everything & answering all of my questions. I never felt uncomfortable or pressured as I have in that situation in the past at other dealerships. Bill Ray Nissan has a winning combination with these to amazing men!! They have my business for life!!
ANTONIO VELEZ - JULY 2018 ON FACEBOOK My name is Antonio velez I have had a very good experience I have done business that no one else wanted to be thank you for working as a family
PAUL VINCENNI- JUNE 2018 ON FACEBOOK Bill Ray Nissan is the best Nissan dealership in Central Florida (located in Longwood). Their sales & service personnel are topnotch! I've been buying Nissan vehicles there since 2002. Just the best team around.
TERRENCE- JUNE 2018 ON FACEBOOK Rated Bill Ray Nissan 5 out of 5 stars: "Absolutely the best experience buying a vehicle..."
KENNY- OCTOBER 2017 ON FACEBOOK Extremely the best of the best!!! Jason Lorne was super patient with me as this was my first new vehicle purchased and was able to get me into the new Frontier that I was looking at. Thank you again for the amazing service and going the extra mile!!!
E-issan – December 2018 on DEALERRATER.COM "Unexpected service need" On the way to school in the morning, (hadn’t even left my neighborhood.) my car alerted me to an air tire issue. After dropping my children off to school, I headed right to the dealership. Sure enough, I picked up a nail. Nissan service department and Sam, my service agent, fixed it and got me back safely on the road. Thank you!
Cocobumz – December 2018 on DEALERRATER.COM "Best Car Salesman Ever!!" Ok, let me tell you about how amazing Brian San Pedro is! I moved cross-country without a car and was extremely stressed out about not having transportation and buying my first car by myself. I contacted Brian before I was even in Florida and he made me feel 100% better about buying a new car. Brain answered all my hundreds of questions and is such an easy going and laid-back guy, he isn't trying to steal your money or just sell you a car, he wants to make sure you are 100% satisfied with not only his service but also with the product that you are buying. I’m so happy with my car!! Its adorable, drives awesome, music quality is great, spacious (my dog loves it) and it gets great gas mileage. I still to this day contact Brian to ask about questions and he always responds to me within minutes, if I ever buy another car or if I have friends that are looking to buy, I will definitely be sending them his way! If you are looking for a good car and great service, go to Bill Ray Nissan and ask for Brian San Pedro and you will drive away happy!!!
ImInLoveWithMyCar – December 2018 on DEALERRATER.COM "Best car consultant ever " There are so many good things to say about Brian San Pedro. He truly cares about his customers by listening to what their needs are, and then delivering it to them on a silver platter. He’s extremely knowledgeable, and isn’t the stereotypical, high-pressure, salesman - his goal is to make sure you leave the dealership happy. If you are looking to buy a car then you should absolutely go to Bill Ray Nissan and ask for Brian San Pedro!
Deborahmarie – December 2018 on DEALERRATER.COM "Honest, friendly , and always ready to make it right!" I bring all my insurance jobs here to the service center. John the manager of service is very helpful and works soooo hard. I feel safe having him take care of my car. Fred and Erica and Leon are so very nice as are the rest of the workers in service. You are a great bunch of people. Thank you so much.
tuxguy – November 2018 on DEALERRATER.COM "BEST EXPERIENCE EVER" My daughter was looking for her first new car and they had the time and patience to let us test drive and ask many questions. I They answered all her questions and we are going back next week to buy one.
dragonfly – November 2018 on DEALERRATER.COM "Service on Nissan " I had service for an issue I was having, Service Advisor DC Graham was awesome, he was so patient and skilled, he also noticed there was a recall on the ignition switch and quickly advise the technician to look into that, it was not faulty but the fact that DC caught that Nissan had a recall on that part was soooooooo awesome, it was the safety of me and my family should that switch was bad. thank you DC!!
bartmann67 – November 2018 on DEALERRATER.COM "Oil Change and Service" I brought my car in for regular service and oil change and had a great experience. It took less than an hour, even without an appointment.
Kkathy418 - November 2018 on DEALERRATER.COM
"My new car "
Brian (internet sales)was great and so patient . Everyone go see him.... Tell him Kathy sent you!!!!!
The whole process was great and detailed . I love my car !!!
Mia456 – November 2018 on DEALERRATER.COM Service dept wait-time could be shorter. I waited over 2 hours for routine maintenance. (At least there’s a nice lounge with TV and free coffee, snacks, etc.). And on top of that, I’m now having an issue with my car that wasn’t there before I had it serviced. Hopefully, I won’t have to wait another 2+ hours to get that fixed. However, my service agent was great - very courteous and helpful.
Ryan52 - November 2018 on DEALERRATER.COM "Great Customer Service Bill Ray Nissan"
My experience was top notch as usual. I came in for a tire rotation and oil change. I was greeted by a Service Advisor, Sam Leming, and immediately welcomed. Sam was extremely courteous and helpful and got me right in. I enjoyed some snacks in the waiting area and did some internet broken wsing on the desktops provided while waiting. I had a very short wait and Sam came out and went over everything with me. Sam called me the next day to follow up and make sure all was good with my vehicle and that satisfied. This was great Customer Service experience.
Lisa - October 2018 ON DEALERRATER.COM Very nice person and very helpful.
ERICA is a very good person very helpful and have a great personality she always helps me with everything that I need I would recommend her..Employees dealt with Erica Dillon
SheilaT - October 2018 ON DEALERRATER.COM I always receive excellent service!
Everyone that I have personally dealt with at this dealership is amazing! I highly recommend coming here and want to say thank you again! I came for an oil change and it was done before the time adviced and Erica was just wonderful throughout the whole process. Speedy service without being rushed and all my questions and concerns were addressed! Employees dealt with Erica Dillon
Bgrealtor10 - October 2018 ON DEALERRATER.COM Erica Dillon gave me the BEST Customer service ever!!!!
I came to get my car serviced for an oil change and Erica Dillon was hands down the best service advisor I have ever dealt with in my 5 years coming here. She gave exceptional service and was so polite and respectful. I would highly recommend people going to see her and having their vehicle serviced. Employees dealt with Erica Dillon
Tina83 - October 2018 ON DEALERRATER.COM Best service ever!! 😃😃
Everytime I bring my car here Erica is super helpful. She always makes sure that I get the best service. Because of her great service at Bill Ray, I drive all the way from Apopka to receive service here. Thank you Erica for giving us the best service 😃😃 Employees dealt with Erica Dillon
Davidsolomon - October 2018 ON DEALERRATER.COM Outstanding customer service!!!!
Service was excellent she advised it would take an hour I was out wat before the hour!! Their not enough works to describe how Satisfied I was!! She made me feel like I was home if I could give her an 100 i would!!! Great service!!!! It was outstanding!! Employees dealt with Erica Dillon
Clancy - October 2018 ON DEALERRATER.COM Excellent Service
Erica, my Service Rep today, was a credit to her job and your Dealership!! She was extremely professional, efficient and kept me informed of the status of my car! Thanks Erica...will recommend you to my Nissan friends and family! Employees dealt with Erica Dillon
Nissanlover - October 2018 ON DEALERRATER.COM Bill Rey is the bees-knees!
Your employees were very kind, helpful, and always let me know what to expect.
Service was prompt, courteous and exceeded my expectations. Can't say thanks enough!
Employees dealt with Erica Dillon and Daniel Shepherd
Jennie101 - October 2018 ON DEALERRATER.COM I love Erica!!!!
Erica is sooooo amazing!!! I love how she always, always, always, caters to me needs and she’s just a great person overall!!! Her customer service is excellent, she always knows how to take care of me and if she’s not able to help me at that moment, she hands me off to another great person that takes good care of me as well. Then of course she checks on me to make sure I’m good!!! I love her to pieces!!! Employees dealt with Zachary Dambough and Erica Dillon
wvnurse25 - October 2018 ON DEALERRATER.COM 💚 my Rogue Sport
I absolutely love 💚 my new Nissan Rogue Sport.....thank you Bill Ray Nissan: Brian, Joey, Bo and Bobby.... I definitely recommend Bill Ray Nissan and the guys there. This was the BEST and easiest car buying experience I have ever had...I told Brian and Bo what I wanted and needed in a vehicle, the options/features I wanted it to have and Brian found the perfect match. Every question I had was answered by sales and finance. The price and payment presented were just right and working with Bobby in finance was a breeze. It was nice to go to a dealership and NOT feel pressured or feel the staff was being pushy. I'll definitely buy from Bill Ray Nissan again. Employees dealt with Bo Rhodes, Brian San Pedro, Bobby Johnson and Joey King
FreddieJr - October 2018 ON DEALERRATER.COM Exceptional experience!!!
Miss Dillon is simply amazing! Very patient and fluent with her knowledge. Kept me informed the entire experience and always made sure I was taken care of! See Erica in service !!! Employees dealt with Erica Dillon
Americangate - October 2018 ON DEALERRATER.COM BILL RAY NISSAN IS THE BEST
Between me personally and my company for fleet vehicles, we have purchased 5 vehicles in the past 2 to 3 years and well will most likely purchase more soon. The absolute main reason we purchase from your dealership and not others is Bobby Johnson in finance. He is very well organized and a pleasure to deal with. I also had the pleasure to deal Bo Rhodes the internet sales manager I believe. Bobby Johnson is a very nice friendly, knowledgable person. 5 stars to Bobby. Employees dealt with Bo Rhodes , Bobby Johnson and Brian Ray
Stephen1975 - September 2018 ON DEALERRATER.COM I have been to many dealerships for purchases and services. Bill Ray Nissan and, more directly, Jacob Barone made this car buying experience extremely painless and enjoyable. From discussing our must haves and our like to haves, Jacob was able to find us our next car in a matter or minutes. Jacob built a relationship with us through sharing of his personal experiences and effectively addressed the few concerns we had. We have found people we can trust at Bill Ray Nissan and they have earned our future business. Thank you. Employees dealt with Ahmad Alkaaki
eboricua1962 - September 2018 ON DEALERRATER.COM Outstanding service from the salesman and the financial officer. dealer was organized and clean. The inventory was just right. salesman was on the phone with me constantly to make sure i had the right deal. Employees dealt with Bobby Johnson and Jason Lorne
G-Ray - September 2018 ON DEALERRATER.COM This is the 2nd car I have purchased at Bill Ray Nissan. I wouldn't think of talking to another dealer. My questions are always answered before, during and after the sale. I sometimes need a little help with the new equipment so they are always eager to be of help. Customer service is a real 5 star experience.
Employees dealt with Mike Grimm, Randy Minnich, Bobby Johnson
Daviansdad - September 2018 ON DEALERRATER.COM Great experience Bobby Johnson is great
Bobby the finance guy is fantastic. Always in good spirits and always a breeze to finish signing with. Always great to work with him And know we are in good hands. Employees dealt with Murphy Santana Bobby Johnson.
SMANNY - September 2018 ON DEALERRATER.COM
We were looking for a Murano. This dealership was prompt and actually sent us a video of the car to look at. It made us come in to drive it. Jacob was informative and knew all about the features. He was helpful and quick.
KASIDI98 - August 2018 ON DEALERRATER.COM I've used this dealership to purchase a vehicle for both myself and friends. They are be professional. They run their business well. And they continue to get my business and reference for a reason.
MAILGAL - August 2018 ON DEALERRATER.COM All around great sales experience. Jacob Barone did all he could to get us in the perfect car for us at a price we were comfortable with. Have already recommended this dealership and Jacob to a friend of mine who was looking for a new car.
JOHNDSA - JULY 2018 ON DEALERRATER.COM Excellent service,Great customer care - Great place,Above and beyond service,Very Patience and Customer friendly,Willing to work with the customer,Explained each and every thing mentioned in the invoice and maintenance package in detail 🙏👍🏽 God bless John Dsa
GARY14 - JULY 2018 ON DEALERRATER.COM What a great Experience - This dealership understood perfectly what we needed and how we wanted everything, and had everything ready for us. Truly a great experience: quick, efficient, and informative. Thanks to Chris Ratzlaff and Ahmad Alkaaki: awesome job !
JOY-JULY 2018 ON DEALERRATER.COM Nothing but class - My husband and I called ahead about a vehicle of interest. I knew that we were in good hands when we pulled up and they had the car parked under the lanai for us, looking so clean and handsome! It was near closing, yet everyone we worked with was engaging and helpful. Although we didn't buy the vehicle that night, Jacob followed-up with us two days later and we decided that not only did they deserve our business, but they would give us the best deal on that particular vehicle. We weren't sure if our 7 week old baby would survive the closing process. Luckily, the paperwork was far less tedious since they used the docuPAD (hallelujah). Honestly, it was so refreshing to have a car buying experience without the hardcore sales tactics and haggling.
AYMAN - JULY 2018 ON DEALERRATER.COM Extremely professional service center - I went Bill Ray after really and extremely Bad experience with universal NIssan who hold my car for 3 days and finally they gave my car back Unfixed saying sorry we can’t do anything with your car .
After 5 days I went Bill Ray I dropped off my car @ 1:00 pm I get bake my car done fixed already @ 3:00 pm same day . Wow wow
What an amazing and professional service Bill Ray have . they care of everything about customer service specialty the service manager JOHN WRIGHT he is a professional Advisor he exactly kno what he’s doing. i am so satisfied with Bill Ray professionalism and kind Service .
Just wanna say thanks Bill Ray.
Thanks JHON And big fat thanks for the technician how worked on my car sorry I don’t know his name .
And definitely and with out any doubt I’ll recommend Bill Ray NIssan for everybody I know .
And also definitely and with out any doubt or hesitating I’ll NOT recommend universal NIssan to anyone they’re far away of the professionalism and customer services knowledge.
Thanks again Bill Ray.
DGERBER- JULY 2018 ON DEALERRATER.COM Another Great Bill Ray Nissan Experience - We have been customers of Bill Ray Nissan for at least 10 years now. This experience was extra special because we were getting our daughter her first car. Jacob Barone was our salesperson, and knowing how special this purchase was, he went out of his way to ensure that we received the car we wanted at the price that was comfortable for us. He stayed in touch, via text, throughout the whole process and even checked in to see how the surprise delivery to our daughter went. In addition, Bo Rhodes and Phil Copeland were instrumental in helping us to secure this deal. We look forward to continuing our relationship with Bill Ray for years to come!
JENNIFERG- JULY 2018 ON DEALERRATER.COM I will tell everyone I meet to go see Tim at Bill ray Nissan if they need a car. Just a wonderful experience from start to finish!
KEITH- JULY 2018 ON DEALERRATER.COM Tim was the best sales person we have dealt with in any purchase. Car shopping can be intimidating and he made it seem somewhat pleasurable. We felt like we got what we wanted for a fair price and in a non confrontational manner.
LIVESTRONG82- JULY 2018 ON DEALERRATER.COM I brought my car in for trade-in. I didn’t think I’d get much for it, but Tim was able to find a bunch of instant rebates to keep me within my budget to get me in the car of my dreams. I highly recommend this dealership! Thank you once again, Tim, for making this a great experience and walking me through all of the steps!
DANIEL1949- JULY 2018 ON DEALERRATER.COM Had a great experience at Bill Ray Nissan with Tim Torres. I put in a lead on the internet on he’s was the first to call and I’m glad he was. Treated us like family. Was a quick and fun experience. Would recommend Tim and Bill Ray Nissan to anyone looking for a vehicle!
WAASPENCE- JULY 2018 ON DEALERRATER.COM We had a great experience at Bill Ray Nissan dealership. Our salesperson Jacob was very friendly, knowledgeable and had excellent customer service. He gave us all the information we needed to make our decision in purchasing the Frontier truck. Closing out with Bobby in Finance was also a smooth process. We would definitely recommend our family and friends to go to this dealership and see Jacob when they're looking into purchasing a new vehicle.
CHUNT- JULY 2018 ON DEALERRATER.COM My buying experience at Bill Ray was the easiest & most pleasant ever! I called and told my salesman Raymond Morales what vehicle I wanted & what I could pay a month. After just 2 phone calls he had my deal worked out & I came in later that evening & signed my papers & was on my way in under 2 hours. Bobby Johnson, my finance manager was very informative & helpful in the signing process explaining everything & answering all of my questions. I never felt uncomfortable or pressured as I have in that situation in the past at other dealerships. Bill Ray Nissan has a winning combination with these to amazing men!! They have my business for life!!
HAMMERPT - JUNE 2018 ON DEALERRATER.COM Friendly and fast service very knowledgeable - Erica Dillion is a excellent service rep. She really makes you feel confident about any service that’s being done on your vehicle! 5 stars
DINNA - JUNE 2018 ON DEALERRATER.COM Great experience! - All were friendly and accommodating. Service was quick and I believe price was fair market value. I would recommend Bill Ray to others. Thank you.
SHAWN - JUNE 2018 ON DEALERRATER.COM Service Department - Friendly prompt courteous service. Knowledgeable informative and accommodating. I would recommend this service department if you need anything. Employees are fast paced eager to help and competent.
ROGUE - JUNE 2018 ON DEALERRATER.COM Awesome - Jason was a great guy to work with and ensured our needs were met. Bobby, the finance guy provided us with all the information we needed and answered our questions. We’re were very happy with the overall experience.
CLAIT4 - JUNE 2018 ON DEALERRATER.COM 5 stzr excellent - Erika is very prodessional in her dealing with me the customer. Very personable knows what she is talking about. When I called to zchedule service to my 2010 nissan altima. I asked for her by name. Erik has makes a very good impression and an excellent representative for nissan and your service department.
MADISONNN - JUNE 2018 ON DEALERRATER.COM Turned my frown upside down! As soon as i walked in Erica and I vibed so well and turns out she is the one who helped me. I couldn’t have asked for anyone better. They helped me solve my problem so quick and hassle free! So if you have to go or thinking about going to a Nissan dealer definitely would advise going here!!!
CED - JUNE 2018 ON DEALERRATER.COM It was a very good experience, no stress. They made us feel as thought they were doing everything it took to make us feel almost like family. Everything with a smile and courtesy, Excellent job!! thank you
CHRISTINA - JUNE 2018 ON DEALERRATER.COM BEST SERVICE EVER!!! - If you go to this dealership, make sure to ask for Erica!!! She is such an awesome person to work with, and she makes sure that all of your concerns feel accounted for. She will go above and beyond to make sure everything is done the right way and treats you with respect.
FISH10186- JUNE 2018 ON DEALERRATER.COM I scheduled an appointment for service at Bill Ray Nissan in Longwood, Florida and subsequently arrived at my appointment time. I was met with a smile and very personable service by Erica who took my keys and gave me a time estimate for when the work would be done. I was fully expecting to have to leave my car there for the day but she assured me it wouldn't take any longer than 3 hours. So, I grabbed a cup of coffee and waited. Every so often, Erica came over and gave me updates. To my surprise, the work was done a half hour earlier than quoted and was less expensive than I had initially anticipated. It was an altogether positive experience and I will my service appointments with Erica exclusively on the future.
OMEGAOUTKAST - JUNE 2018 ON DEALERRATER.COM Outstanding customer engagement - Erica always provides outstanding customer service. She consistently goes above & beyond to ensure I leave the dealership highly satisfied! She has a personal connection with her customers which leads to them wanting to return to Bill Ray Nissan.
LAN321 - MAY 2018 ON DEALERRATER 2018 Great Experience - I recently purchased a Nissan Altima and it was a great experience. Never felt pressured or pushed into any purchase. JD was very informative and helped us clearly understand the difference in all of our options. He remained very patient as well as I am a slow thinker. Once we decided on our car, Bobby walked us through our financing and took time to make sure that nothing left questions in our minds.
ZOOM_LO- MAY 2018 ON DEALERRATER.COM Amazing service - Daniel was a great help today while servicing my vehicle. I thought I was going to wait a long time because I didn't have time to schedule aappointment and he got me right in and out thank you so much Bill Ray Nissan and daniel for your awesome service!!!
PRIVERA93 - MAY 2018 ON DEALERRATER.COM Amazing experience! - Thanks to Chris and Bobby for helping me get my first car!! They are awesome!! It was a friendly experience having them helping me. Thank you guys!!
SOPHIA & ANDY - APRIL 2018 ON DEALERRATER.COM Love this place!!!!! - We can not thank Tom and Bobby enough for finding us a great deal. They made sure that they did everything in their power to find us an AMAZING car and that the payments were still affordable. We have never felt more comfortable buying a car. We didn’t feel rushed, pushed, or stressed. These guys deserve 10 star review and a raise. Thank you gentlemen :)
DELLIS11 - MAY 2018 ON DEALERRATER Extremely helpful and never pushy! - When we started looking for a new car we went to a couple of dealerships and test drove a variety of new and used crossover-suvs. Bill Ray Nissan was the first place we went and who we ultimately came back to because they got us the best deal and into a brand new car, which we thought we wouldn't be able to afford.
Sheila only considered vehicles in our price range and didnt try to upsell us into something we were sure we didn't want. She was never pushy and even allowed us to walk away the first time. She made us feel as though we were her #1 client and never harassed us, which is why we chose to go back to her!
When we did come back, they were ready for us, and Chris and Dan made our sales and financing meetings smooth and enjoyable. In total, we spent about 3 hours with them and they never made us wait excessively for anything. We were extremely pleased with our experience at Bill Ray and they have made us loyal Nissan customers
We had a great experience, even though we weren’t the easiest people. Brian and Bobby were very patient and are the reason we felt comfortable with buying from Billy Ray.
DENISE - APRIL 2018 ON CARS.COM
Feeling like a Titan!!!
The best experience we have had at a car dealership. Friendly, knowledgeable and did the best job they could to get us what we were looking for. Never once did we feel any pressure to purchase.
From beginning to end all people involved were excellent in there part of the sale and after the sale.... they are also pet friendly which is a plus ¿.... Proud to say we drove away in a beautiful Nissan Titan Platinum Reserve truck.
Thank you Bill Ray Nissan and all involved!!!
Denise & Wyattt
DEE D'S - APRIL 2018 ON CARS.COM
from Orlando , FL | April 10, 2018
This was my first time at Bill Ray Nissan and I must say I was pleased to have met Mr. Tom Fix ! he helped me purchase my first car and saw that I was nervous and scared and made the process simple. He goes beyond out his way help clients like my self. I'm pleased with my new car and happy of the quality of care i received from Mr.Fix !
Reason for visit: Shopping for Used
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
OSCAR MEJIA - MARCH 2018 ON CARS.COM
This is my second purchase from Bill Ray Nissan. They have gone far to assist me and make sure I had the car I wanted. I will tell everyone to buy from Bill Ray.
AMANDA - MARCH 2018 ON CARS.COM
Great experience at Bill Ray Nissan
We've purchased several vehicles from Bill Ray Nissan and it's always a great experience. Van McKenzie and his sales team always make it an easy process. We have and will continue refering friends and family to Bill Ray for their vehicle needs.
LRUSSELL - MARCH 2018 ON CARS.COM
Bought my truck from Bill Ray Nissan. We shopped for a suv for my wife and we were disappointed until we went back to Bill Ray from Rockledge.They never disappoint and do what they say.
MARIA- MARCH 2018 ON CARS.COM
from Orlando FL. | March 28, 2018
Wonderful experience bought there before and will again...!!! Thank you! Every one was very helpful I will recommend Bill Ray Nissan to everyone I know Thanks!
Reason for visit: Shopping for New
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
VINCE D - MARCH 2018 ON CARS.COM
Bill Ray Nissan is the Best
In the last year, I have purchased two brand new vehicles from Bill Ray Nissan, and both times my experience has been picture perfect. Bo Rhoades / Business Manager took care of me both times and made the buying experience low-pressure and pleasurable. Their professionalism and family atmosphere was much appreciated by me.
I've also used their service department for regularly scheduled maintenance, and their attention to detail / customer service was really impressive. I also, unfortunately, was in a position to use their collision department on a couple of occasions as well, and their service and professionalism was exemplary.
I've utilized all of the services Bill Ray Nissan has to offer, from buying, to repairs, to service, and I have had nothing but a top-notch experience each time. I highly recommend them for any of your automotive needs.
DICK R- FEBRUARY 2018 ON CARS.COM
I have purchased two vehicles from this dealership and plan to buy a third when my lease runs out.
All in all I have had a pleasant buying experience at Bill Ray Nissan.
WALT G- FEBRUARY 2018 ON CARS.COM
from Ponce Inlet, Florida | February 10, 2018
I recently purchased a Nissan Titan for my son at Bill Ray Nissan and everyone I worked with from Brian Ray to JD, Bo and Phil were awesome to deal with. My whole family drives Nissans and all of our vehicles were purchased at Bill Ray Nissan and all of our vehicles are serviced there as well. The nice part about this dealership is that after they sell you a car their service is top notch in the industry. They make me and my family always feel like part of their family whenever we are in the dealership for any of our Sales/Service needs. Mr.David Ray and his Management team and employees are all great people to deal with. He runs a great dealership!
Reason for visit: Shopping for Used
Would you recommend this dealership to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
We wish to thank you for all your GREAT service during the past 9 years. You and your dealership represent one of the BEST Nissan dealers, and car dealers that we have ever had the pleasure of doing business with. Your straight-forward and honest approach is quite unique in today’s world of car sales. We feel very Unfortunate that we cannot continue to avail ourselves of your products (Great Nissan Maxima, Platinum) and service, however, the vehicles we have leased from you are cars that we keep and use in New Jersey, and the transportation is our main problem. We are no longer able to drive the return cars back to Longwood, Florida, and drive the new vehicle back to New Jersey. The logistics of doing that are simply not possible for us anymore.
Therefore, we have been forced to put ourselves in the hands of other dealers, and that has inspired this correspondence, because you see you have SPOILED us with your no-nonsense, honest, straight-forward approach to sell or lease. Whatever you quoted us for the lease, was EXACTLY what it came out to be in the end. We didn’t have to endure the “mood” of the manager who would take hours to jockey the price, and there were no additional “surprises” when we got to the finance person. How Unusual!!!!!!!!!!!
Anyway, please post this letter for ALL to see!! Send a copy to Nissan! We just wish we could have the pleasure of doing business with your dealership again. We were NEVER disappointed or disillusioned…… which seems to be the modus-operandi of the current dealers today…. Not specifically Nissan, but many others out there. We thank you for the many good years of driving pleasure with our Maximas. It is truly OUR LOSS not being able to be served by you and your great dealership again!!!!!